Performance Management
Optimize your business
Empower your decision-making with comprehensive insights into every aspect of your claims business.
Data-driven decision-making
Mavera DSS equips insurance leaders with deep, actionable insights into organizational performance, enabling data-driven decisions that can improve processes and outcomes.
Operational efficiency
By providing key performance metrics and tailored reports, Mavera DSS helps identify areas where efficiency can be maximized, thus optimizing time and resource allocation.
Performance optimization
Mavera DSS's detailed performance metrics for claims handlers and medical advisors facilitate the management of team and individual performance, encouraging peak productivity and identifying training or development opportunities.
Strategic business planning
The strategic insights offered by Mavera DSS support long-term planning and can guide the allocation of resources, helping businesses to prioritize investments and adapt quickly to changing market conditions or internal dynamics.
Business performance
Discover the health and productivity of your business with key metrics:
- Frequency of assessments by injury type
- Disability rates analyzed by medical specialties
- Volume of assessments within each specialty
Business performance
Team performance
Is your claims team performing at their peak? Gain a clear performance overview with essential metrics:
- Percentage of assessments over 5% disability per claims handler
- Average time to complete an assessment
- Requests for additional information per claims handler
- Total number of assessments per claims handler
Team performance
Medical advisor performance
Identify your top medical advisors – those who consistently deliver swift and accurate assessments and plan for your future need of medical advisors.
Medical advisor performance
Caregiver performance for health insurance
For health insurance, understand which caregivers have the highest approval rates and who often requests treatments that are not be medically motivated.
Caregiver performance for health insurance
Visual data for immediate actions
Performance snapshots with dashboard in Mavera DSS
Our role-based dashboards provide the head of claims and claims handlers with an instant visual representation of work and progress.
Tailored Power BI reports for strategic insights
Maximize efficiency with custom Power BI reports. These reports can be tailored to deepen your understanding of team and business performance, ensuring optimal time and resource allocation.
Explore other feature areas in Mavera DSS
AI-powered medical overview
Empower your claims handlers with AI that quickly summarizes documentation, helping them settle claims faster and with greater accuracy.
Medical network management
Optimize your medical assessment process. Enhance the accuracy and efficiency of medical assessments, ensuring reliable and consistent outcomes.
Claims management
Streamline your claims process. Simplify and speed up your claims handling, reducing turnaround times and improving customer satisfaction.