Settlement
The future of claims: Delivering at the moment of truth
The future of claims is about elevating the customer experience, and insurers that aggressively pursue digital enablement today will be primed to excel tomorrow.
From real-time fraud detection to remote claim assessments – how lockdown has changed priorities for insurers and policyholders alike
Digital technology has become critical to provide core claims services during lockdown. Verisk is at the forefront in this field with a full range of claims solutions.
To build or not to build: Getting portal claims solutions right in the wake of whiplash reform
Crucial questions remain over whether insurers have in-house capacity and expertise to develop fit-for-purpose solutions, or if they should opt for an industry partner.
How to get a handle on claims costs and complications with automated arbitration
The impact of the UK personal injury reforms, now set to take effect in August, is uncertain. The small claims track limit is expected to increase from £1,000 to £5,000.
How to optimise insurance claims and improve your customer’s experience
Insurance customer expectations are evolving. They’re seeking easier methods to purchase an insurance policy and make a claim when they experience a loss.
Getting ahead of the claims game: Reducing the cost of personal injury claims, with or without delay to reforms
The 2018 Civil Liability Act is expected to take effect in April this year and is set to transform the handling of low-value personal injury claims in England and Wales.