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XactAnalysis Insights: Self-service Claims Data Reporting Supported by Artificial Intelligence

Simple to build, easy to understand business intelligence insights


Simple to build, easy to understand business intelligence insights

The XactAnalysis Insights add-on lets you search for key data points using everyday claims language and automatically learns and suggests your most used reporting features. Your searches, pinboards, and captured insights can be shared and followed, which makes it easy for team members to jump in and start building. To keep everyone up to date, you can schedule data to be shared on an automated, regular basis.

Simple queries, insightful results


Simple queries, insightful results

  • Which day in March 2022 had the most reported losses in England?
  • How do our claim cycle times compare with industry benchmarks in the South East of England?
  • How many hail assignments were made in Scotland in June of 2021?

What do you need to know about your claims? There’s no limit to how broad or detailed your answers can be.

Features that streamline and inform

Request reporting for up to 61 months of your past claims data to use with XactAnalysis Insights—included with your subscription. Please contact your account manager to get set up.


Pinboard Insights


Create and share your favourite and most useful pinboards with your team. A pinboard is a template that displays you preferred charts, graphs, and other data visualisations.

Tap into reports' interactive features by clicking on any area for details and explanations.

Use special tools setup for desk reviews and reinspection programmes.

Setup personal rules to have XactAnalysis notify you if a specific measurement is met. It's your personal electronic auditing team backing you up and keeping you informed.

Learn more about XactAnalysis Insights

Included with your XactAnalysis subscription

Xa Insights Included

Included with your XactAnalysis subscription

Accessing Insights is easy. Just log in to XactAnalysis and select Insights from the reports drop down menu.

To enable XactAnalysis insights, reach out to your account rep or contact us.

Please note that XactAnalysis Insights is not available for XactAnalysis SP users.

Join the XactAnalysis mailing list and be notified of exciting new product features and important product announcements.

Contact Us to Learn More

Other Ways to Connect

For product information or pricing our sales team is available Monday through Friday, 8 a.m. - 5 p.m. GMT (except Bank Holidays, Christmas Day and New Year’s Day).

  • Sales: +44207 680 4970 option 3

For service or support:
Free live chat (via the eService Centre) is available 24/7 (except Bank Holidays, Christmas Day and New Year’s Day) to assist customers in real time.

Phone support is open 8:30 a.m. to 5 p.m. UK time, Monday – Friday.

  • Support: +44207 680 4970 option 1