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CLAIMS MANAGEMENT AND ANALYTICS

XactAnalysis SP

Stay closely connected with your insurer clients

 

Staying Connected with Carriers and Contractors Using XactAnalysis SP

Stay closely connected with your insurer clients

Contractors. Specialists. Independent adjusters. If customer service means everything to you, here's your competitive edge. XactAnalysis SP gives you the reporting tools carriers look for and insights to help you know exactly how to better serve your clients.

Receive new assignments instantly

Receive New

Receive new assignments instantly

With XactAnalysis SP you can receive instant notification of new assignments and updates from multiple senders. From there, you can view assignment details, including photos, sketches, and approval status.

You can also look up policyholder contact information, assignment location, and turn-by-turn directions to the loss site.

Update and manage existing jobs

Update And Manage

Update and manage existing jobs

XactAnalysis SP comes with a host of ways to manage, track, and update your jobs at any time—in real time.

  • Capture photos, add descriptions, and add photos to assignments.
  • Set up alerts for when predefined claim events occur.
  • Automatically upload all estimate information by marking “complete.”
  • Send or redirect assignments to other Xactimate users (e.g., subcontractors).

You can even route assignments to specific individuals automatically, based on your specified criteria.

Ensure insurer standards are met

Ensure

Ensure insurer standards are met

Meet and exceed the milestones that carriers set. Use XactAnalysis SP to report on your activities as well as track and review assignments. You can also manage your QA and re-inspection programmes.

In addition, you can use built-in audits to find common scoping errors and training issues.

Take it to the field with mobile

Take It To

Take it to the field with mobile

Improve response times and enhance field communication. There’s no need to download an app—just go to the XactAnalysis mobile-enhanced website to:

  • Access policyholder contact information
  • View assignment location and obtain directions
  • Capture photos, add descriptions, and add photos to assignments
  • Experience full XactAnalysis SP functionality

Log in to XactAnalysis SP mobile web using a browser on your mobile device.

Go beyond managing assignments

Stay on top of your operations with activity reports

XactAnalysis SP can deliver summaries of assignment activity, ageing, and estimate corrections. Gain key insights, such as average response times for your company, as well as review any assignment online—including specifics like scope details, photos, and sketches.

Get Feedback

Get feedback straight from your customers

Send satisfaction surveys to any of your customers and read their comments.

Gain Insights

Gain insights with estimate analysis

Identify potential scoping errors and correct audit issues before the estimate is completed and sent.

Keep Your Data Secure

Keep your data secure

Avoid the liability of data loss. Your uploaded assignments are stored on Verisk secure servers, and are always backed up in the event your system ever fails or data is lost.

Retail Labor

Retail labour rate calculator

Back up your rates with real data. Use the calculator to determine what your rates should be based on your geographic area—and validate them in comparison to carrier-accepted rates.

How to get started

Support Img

How to get started

If you’re receiving assignments to be completed and uploaded using Xactimate, XactAnalysis SP is included at no additional charge.

To start using XactAnalysis SP, complete the form below to register. You will receive an email with more information within 24 hours.

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Export your Xactimate project to kick off job management and eliminate duplicate entry.

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Send job data between Restoration Manager and XactAnalysis to save you time and potential errors from duplicate data entry.

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Join the XactAnalysis SP mailing list and be notified of exciting new product features and important product announcements.

Contact Us to Learn More

Other Ways to Connect

For product information or pricing our sales team is available Monday through Friday, 8 a.m. - 5 p.m. GMT (except Bank Holidays, Christmas Day and New Year’s Day).

  • Sales: +44207 680 4970 option 3

For service or support:
Free live chat (via the eService Centre) is available 24/7 (except Bank Holidays, Christmas Day and New Year’s Day) to assist customers in real time.

Phone support is open 8:30 a.m. to 5 p.m. UK time, Monday – Friday.

  • Support: +44207 680 4970 option 1