Claims Solutions

Liability Navigator

Save money, increase subrogation recoveries, and consistently produce accurate bodily injury settlements with the data-driven insights and advanced analytics in Liability Navigator^®.

Settle more claims and achieve better outcomes

Assessing liability, determining fair settlements, and improving subrogation recovery is time-consuming and counterintuitive when trying to resolve an increasing number of claims. Empower your claim handlers to settle more claims and achieve better outcomes with Liability Navigator’s injury evaluation and analytic capabilities.

Improve claim investigation and resolutions processes

Evaluate general damages for injury claims, pinpoint liability, determine fair settlements, and find subrogation opportunities to protect your bottom line and bring more consistency to claims handling.

Improve claims cycle times

Process more claims and improve cycle times by 35 days with an upgraded claims management workflow.

Preserve your bottom line

Settle more claims and minimise missed opportunities on loss payments with analytic insights, identification of subrogation opportunities, and guidance on litigation approaches.

Enhance policyholder satisfaction and retention

Cultivate stronger relationships with policyholders by executing more subrogation recoveries, lowering costs, and improving cycle times, leading to positive referrals and long-term loyalty.

Liability Navigator enables insurers to increase the application of comparative liability from 8% to more than 20%.

Speak with an expert

Empower your claims handlers to better manage injury claims with these services

Injury evaluation

Achieve greater consistency in general damage evaluations, including claims with pre-existing conditions or multiple injuries, by assessing company payment trends and making informed decisions with our robust reporting and actionable analytics.

Accident liability module

Enhance accident liability decisions by calculating precise liability percentages and identifying subrogation opportunities.

Case-in-point

Ensure consistent and accurate settlements by identifying your company’s comparable claims using injury type, number of injuries, age, and more.

Offer analysis

Gain insight into attorney negotiation strategies with analytic insights.

Demand package review

Integrate Discovery Navigator with Liability Navigator to seamlessly review demand packages and generate a general damages assessment.

Contact us to learn more

We are available Monday through Friday, 7 a.m. — 9 p.m. US Eastern Time:

Chat now

Note that password resets and user information are not available through Live Chat or Email. Instead, please call the main toll-free number below.

Main toll-free:

1-800-888-4476

Global toll-free:

International Access code, then 800 48977489
When calling from the UK, please dial 00 800 4897 7489