What’s slowing down your claims handling?
Handling personal injury claims is complex. Medical records come in all shapes and formats, processes are often manual, and it’s not always clear when a specialist should be involved.
What’s slowing down your claims handling?
Too much time spent on documents
Medical records are unstructured and hard to interpret, slowing down decisions.
Inefficient use of medical specialists
Too many claims are sent for review unnecessarily, while others miss the right input. A structured assignment process ensures faster handling and lower costs.
Inconsistent decision-making
Without structure, it’s difficult to ensure transparency and consistency across cases.
A new way to settle claims
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A new way to settle claims
How it works
1. Mavera DSS integrates with your claims system, and cases are automatically transferred with a single click.
2. AI analyzes the documentation and presents clear summaries, timelines, and structured lists.
3. The claims handler performs a desktop assessment or assigns the case to a medical specialist.
4. The decision is made and the claims report is shared with the claimant, creating a transparent and well-documented process.
A strong business case
Faster cycle times
Cut unnecessary delays by giving claims handlers the insights they need from the start.
Smarter use of medical resources
Free up doctors to focus where their expertise is truly needed.
DORA & GDPR compliant
Built with privacy and security in mind, with full audit trails and access control.
Improved customer satisfaction
Faster and more transparent claims handling leads to better experiences for policyholders.
Fewer overpayments
Structure and transparency help avoid mistakes and unjustified payouts.
Consistent, auditable decisions
Every case follows a structured, traceable process.
ISO 27001 certified
We meet the highest standards for information security.
Stay ahead in AI development
Adopt a future-proof platform that evolves with rapid advancements in AI and compliance.
Settle claims with confidence
With Mavera DSS, claims handlers quickly get a clear and detailed overview of the case. AI analyzes, compiles, and visualizes medical documents, making the process more secure and more efficient.
Settle claims with confidence
Automatic medical summary
Gain a quick understanding of the case with an AI-generated summary that clarifies the course of the injury.
Timeline of medical events
All events are presented chronologically on a timeline so you can easily view the claimant’s medical history.
Graphs of health markers
Get aggregated lists and graphs of vital information and health markers for a holistic view of the claimant’s health and medical history.
Get the right expertise when you need it
Mavera DSS streamlines the process for medical advice. The system can automatically assign cases to the right advisor, makes sharing materials easy, and ensures a clearly defined and smooth workflow—from first contact to the final medical statement.
Get the right expertise when you need it
Network of specialists
Access over 300 physicians in fields such as orthopedics and neurology to always have the right expertise on hand.
Internal specialists
Optimize communication and processes with your internal advisors and ensure smooth case handling.
Combine in-house and external specialists
Use your own advisors together with our network for additional support during high workloads or specialized needs.
Whenever someone is injured
Mavera DSS is designed to support any claim involving human injury, regardless of insurance line.
- Accident & health
- Health insurance
- Workers’ compensation
- Travel insurance
- Traffic and liability claims
- Personal injury protection
Whenever someone is injured
A secure choice
Ensure regulatory compliance and avoid sanctions
Mavera DSS is designed to meet the requirements of GDPR and the upcoming DORA legislation. The solution ensures proper handling of sensitive data, minimizing the risk of regulatory breaches and costly sanctions. All data is managed on secure servers within the EU/EEA, and no data is sent to the USA.
Always up to date with the latest technology
As a SaaS solution, Mavera DSS is continuously evolving. This means you always have access to the latest technical improvements and are protected from risks that can arise with outdated technology.
Documented customer satisfaction
9 out of 10 claims handlers who use Mavera DSS would recommend it. This attests to the solution’s positive impact on claims handling and ensures a smooth implementation within your organization. The system is also user-friendly, and most customers can be fully up and running in just one day, making the transition both quick and easy.
ISO-certified data security
Mavera is ISO 27001-certified, which guarantees that information security is a priority. Your sensitive data is handled securely and in accordance with the industry’s highest standards. The system offers multiple security protocols, including secure login, two-factor authentication (2FA), system integration and SSO options, as well as features like screenshot blocking and access restrictions outside Europe.
Robust operations and high availability
With 99% availability and a robust system architecture, Mavera DSS minimizes the risk of downtime. This guarantees a reliable and uninterrupted claims handling process.
Reduce errors with standardized processes
Standardized processes make assessments consistent and reliable. This lowers the risk of costly mistakes, human errors, and legal disputes.