Verisk Unveils New Vai-Powered App to Help Streamline Contents Removal Workflows

With ContentsTrack, restorers can identify, document, catalogue, and track contents items faster and more effectively than with traditional methods

LONDON, September 15, 2020 -- Verisk (Nasdaq:VRSK), a leading data analytics provider, has released ContentsTrack™, a solution for online and mobile platforms that uses Verisk artificial intelligence and automation (Vai™) to help contents removal specialists quickly identify, catalogue, and track contents that need to be stored, cleaned, or replaced after a loss.

During the contents reinstatement process, restorers must document and track hundreds, or potentially thousands, of household items. The Vai technology in ContentsTrack uses image-detection artificial intelligence known as Object Recognition to help restorers significantly speed up their contents inventorying workflows.

“Most contents removal specialists use pen and paper to inventory personal property at the loss site and then have to type all that data into their systems later at the office,” said Joe Pendle, Verisk’s managing director of the U.K. and Europe. “ContentsTrack can help restorers eliminate unnecessary duplicate data entry and shave hours off their workflows by letting them capture all the information they need at the loss site with their mobile devices.”

To create a contents inventory, restorers point their smart device camera at an item. The object-recognition technology in ContentsTrack instantly identifies the item, enters a description, and lets the restorer mark the item for cleaning, reinstatement, or storage—all within a matter of seconds. Once the contents inventory has been created, restorers can use the app to track personal contents items until they are returned to the policyholder, allowing for a complete and accurate chain of custody.

Restorers can also add photos, notes, and voice recordings to individual line items to provide more thorough loss details. Data captured in ContentsTrack can be synced with Verisk’s structural estimating solution, Xactimate®, and its policyholder self-serve solution, ClaimXperience®, saving time and eliminating duplicate data entry when estimating contents reinstatement costs.

“Early adopters of ContentsTrack have reported tremendous savings in labour costs and much higher productivity,” said Ben Blain, Verisk’s head of property claims. “It can eliminate or simplify many tedious steps in the removal and reinstatement processes so restorers can devote more focus to restoring policyholders’ most treasured possessions.”

To receive a demonstration of ContentsTrack, call 00 44 20 7680 4970. For more information about ContentsTrack, visit


About Verisk 
Verisk (Nasdaq:VRSK) provides predictive analytics and decision-support solutions to customers in the insurance, energy and specialized markets, and financial services industries. More than 70 percent of the FORTUNE 100 relies on the company’s advanced technologies to manage risks, make better decisions and improve operating efficiency. The company’s analytic solutions address insurance underwriting and claims, fraud, regulatory compliance, natural resources, catastrophes, economic forecasting, geopolitical risks, as well as environmental, social, and governance (ESG) matters. Celebrating its 50th anniversary, the company continues to make the world better, safer and stronger, and fosters an inclusive and diverse culture where all team members feel they belong. With more than 100 offices in nearly 35 countries, Verisk consistently earns certification by Great Place to Work. For more:, LinkedIn, Twitter, Facebook, and YouTube.

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