Verisk Data Exchange™: Claim Solutions
To expedite accurate claim reporting, the Telematics Concierge Claim Service will be built from the groundbreaking Verisk Data Exchange™. The exchange accepts all types of data transmitted from vehicles and homes and connects automakers and telematics service providers to insurers.
The Telematics Concierge Claim Service works in real time
The Telematics Concierge Claim Service automated crash and fraud detection allows insurers to provide their customers more services.
Insurers can improve customers’ driving experience with:
- Proactive Weather Alerts
- traffic information, such as accident notifications
When a connected vehicle is involved in a collision, the Telematics Concierge Claim Service can automatically send details to ISO ClaimSearch®, such as:
- speed and force at impact
- whether air bags deployed
- who was buckled in
Instant Notice of Loss-Auto
Now, with customers’ permission, insurers can receive first notice of loss at the accident scene. Paired with a VIN and processed through ISO ClaimSearch, the Telematics Concierge Claim Service can facilitate:
- adjusters automatically receiving ISO ClaimAlert™ information
- insurers alerting preferred partners, such as tow truck operators and body shops
Download the Instant Notice of Loss-Auto brochure for more details.
Additional claim services
- Facilitating accident reconstruction
- Assisting with theft recovery
- Empowering managers to automatically route claims to the right staff members
Benefits of ISO ClaimSearch integration
Because the Verisk Data Exchange is integrated with ISO ClaimSearch, the Telematics Concierge Claim Service enhances claim handlers’ existing workflows and facilitates a more efficient claim process.
Concierge Claim Service includes:
Insurers can offer customers proactive mitigation services; what is happening before an event
|FNOL Event Activation & Insights
Insurer is notified of the event; launches FNOL process
Insurer has more accurate assessment of event, can expedite next steps