Improve the customer experience and expand your market with automated assessment of pets’
Pre-existing medical conditions are often excluded from coverage in pet insurance, leading to complicated and drawn-out claims, unhappy policyholders, and many pet owners forgoing insurance. But what if you could obtain precise and reliable risk rating on pets’ pre-existing conditions?
Benefits of using the Pet Black Box
A strong history of innovation
We’ve worked with insurers to automate the assessment of pre-existing conditions since 2000. Using similar principles and technology and with expert input from academic and practicing vets, we’ve created our Pet Black Box.
The analytics in the Black Box have been developed and refined by experts in medical risk assessment, based on an understanding of the natural progression of medical conditions and claim costs. The data set and algorithms are updated regularly.
Easy to implement
The Black Box is easy to implement through an application program interface (API) or widget plugin solution.
Understand your claims
The Black Box uses consistent veterinary medical codes (VeNom) to identify pre-existing conditions. These codes can help match pre-existing conditions to claims.