Risk Rating Testimonials

Risk Rating Testimonials


“We wanted to create a much better online experience for AXA Direct customers, raising our offering beyond the industry norm for travel insurance websites. The Black Box risk assessment tools help us do that by enabling customers with preexisting medical conditions to obtain a quote online in just a few minutes, thus avoiding the need to speak to the call centre. Our partnership with Verisk Risk Rating means we benefit from a system that is fully integrated into our new website, without any disruption to the customer experience.”


“Following successful integration of the Black Box into our in-house travel insurance sales platform, we have now taken the natural next step of incorporating it into our online sales process, bringing clear service benefits directly to our customers, giving them a quicker route to getting their travel insurance organised, even if they have preexisting medical conditions.”

“This enhancement maximises our sales opportunities and reduces the chance of us losing business due to a break in the sales process. It also supports our profitability, as online screening is more cost-effective than handling quotations through our call centre.”


“We pride ourselves on providing our clients with first-class products and services. Verisk Risk Rating has helped us do that with their excellent medical risk assessment tools, which work just as well in a call centre or over the Internet. We also value the backup support provided by their medical helpline. We can now produce instant quotes.”