Automated Underwriting: The Race to “Zero Questions Asked”
Overview
The expectations of insurance customers are changing rapidly, as demand grows for more seamless experiences and less friction during the application process. To meet this demand, many insurers are turning to automated underwriting and looking to reduce the number of questions on an application to zero.
Tracey Waller, Director for Small Commercial Underwriting, spoke with Property Casuality360o to discuss how automated underwriting can help carriers get ahead in the market, and what parts of underwriting should – and shouldn’t be – automated.
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For effective automated underwriting, insurers must master the intersection of data, analytics, workflow, and technology.
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