Topics: Global Insurance, Insurance Regulation, Customer Relations
Barbara Russo is managing director of excess and surplus at ISO. Ms. Russo is responsible for leading ISO’s growth efforts in the excess and surplus and specialty market segments—setting strategy, enhancing existing capabilities, and developing new approaches to challenges facing the industry.
Ms. Russo is an insurance executive with more than 25 years in customer management and business leadership roles. Most recently, she led the international segment for Zurich’s Global Corporate business unit in North America. Before that, she held positions of increasing leadership at Travelers, Marsh, AIG, and Winterthur.
Ms. Russo is an experienced speaker on international insurance issues, international regulation, and enterprise relationship management. She graduated with a bachelor of arts degree from the University of Connecticut and earned a master of business administration degree from the University of Hartford.