UK

In uncertain times, look to cut costs

Personal injury claims reform has been put off again, and whether the new government will pursue reform is unclear. When the Prisons and Courts Bill 2016-17 (HC Bill 170) was scrapped, so were fixe...

Now that the discount rate has changed, what’s next?

Insurers are still reeling from the drastic change in the discount rate that went into effect 20 March 2017. The rate is used to adjust lump-sum compensation payments according to the interest that...

ISO Recognised for Supporting the Industry at the 2017 Modern Claims Awards

Modern Claims Magazine is a leading UK trade journal, and its annual awards are judged by a diverse panel of experts from across the insurance industry. That’s why ISO is honoured to be recognised...

Forging a new EnergyPath in the UK

Over the next decade, the United Kingdom must deliver on its national energy and climate change targets. The Energy Technologies Institute (ETI), a £400 million industry and government-funded...

U.K. water main break highlights need for basement information

BBC News Report The Angel Islington is a well-known property in U.K. Monopoly, and if you know the area, it’s a short walk up the Pentonville Road from Kings Cross. Situated on a hill, it’s not an...

Smartphone video app enables insureds to collaborate in claims resolutions

There are more smart devices than there are people in the United Kingdom—with 130 per cent penetration. Almost everybody has a smartphone, according to Yahoo’s Flurry . We take more photos with...

Noteworthy Philip Smikle v Global Logistics decision puts brakes on undisclosed motor hire charges

A recent ruling in Walsall County Court should be welcome news for motor insurers. The case concerned a claimant involved in a motor accident whose claim was initially submitted with no request for...

Customers to benefit from unification of claims solutions

Claims handlers are familiar with both ISO Claims Outcome Advisor ® (COA ™ ), the top quantum evaluation tool, and Xactware’s claims-handling tools for the property market. But what they may not kn...

ISO wins top U.K. claims award for Case in Point

ISO in the United Kingdom is pleased to announce that it has won the “Innovation of the Year”’ category at the Modern Claims Awards 2016. Organized by U.K. insurance publication Modern Claims...

ISO’s Case in Point reaches final of Insurance Times Awards 2015 — short-listed for Business Partner of the Year

Leading U.K. insurance publication Insurance Times has announced the short list for its annual industry awards, with ISO in contention for Business Partner of the Year. After recently taking home t...