Technology

Smartphone technology facilitating customer collaboration with insurers

Until very recently, documenting home or motor damage or creating a spreadsheet of stolen property had been best left to insurance professionals. Now, our customers can be collaborators who can do...

Telematics revolutionizes claims: Connected cars will automate FNOL process and so much more

When it comes to claims processing, time is not on anyone’s side. After an accident, flood, fire, or theft, it’s dependent upon the claimant to initiate contact with the insurer. And it can be a da...

Game-changing new ISO ClaimSearch® innovations will transform claims analytics

With a growing industrywide emphasis on financial performance, the speed and accuracy of claims decisions are more critical than ever to operational efficiency, customer retention, and your bottom...

Build a better claims department: Meeting the operational efficiency challenge

With claims costing insurance carriers more than $246 billion in 2015, claims department are under scrutiny. Operational inefficiencies must be minimized to mitigate costs and help improve your...

Blockchain, IoT, and Streamlined Claim Handling

At the Uniglobal Insurance Claims Management Conference, I heard a lot of doom and gloom about the future of claim handling—and the future of the insurance industry in general. New business models...

Blockchain, Smart Contracts, and Index Triggers: Count the Frictional Costs As They Disappear

Is the insurance industry watching developments in blockchain  technology? Some of our folks in the market are, but it’s pretty clear to me that the focus is the other way around. The blockchain...

Connecting with the connected home: A conversation with Steve Lekas and Joe Wodark

What factors will drive mainstream adoption of connected home technology? Which insurance applications will we see first? Where should insurers begin? In this third installment, Visualize continues...

Taking Adjuster Training to the Next Level Using Technology to Improve Claim Outcomes

Determining proper adjuster caseloads and developing claim-handling procedures are often top internal agenda items for many claims organizations. The common thread of the two goals involves strikin...

Fraud-fighting insurance technologies and connected-home insights

Fraud prevention and connected homes lead our Q1 2015 issue of Visualize , a quarterly magazine from Verisk Insurance Solutions. This popular publication contains commentary and insights devoted to...

Preparing for the Third Generation of Auto Usage-Based Insurance

For decades, insurers have recognized that vehicle usage is likely a prime component of insurance risk exposure. To capture some of this information, insurers will often ask policyholders, “What’s...