Technology

Smartphone technology facilitating customer collaboration with insurers

Until very recently, documenting home or motor damage or creating a spreadsheet of stolen property had been best left to insurance professionals. Now, our customers can be collaborators who can do some or all of that...

Telematics revolutionizes claims: Connected cars will automate FNOL process and so much more

When it comes to claims processing, time is not on anyone’s side. After an accident, flood, fire, or theft, it’s dependent upon the claimant to initiate contact with the insurer. And it can be a day or more before the...

Game-changing new ISO ClaimSearch® innovations will transform claims analytics

With a growing industrywide emphasis on financial performance, the speed and accuracy of claims decisions are more critical than ever to operational efficiency, customer retention, and your bottom line. But while data...

Build a better claims department: Meeting the operational efficiency challenge

With claims costing insurance carriers more than $246 billion in 2015, claims department are under scrutiny. Operational inefficiencies must be minimized to mitigate costs and help improve your company’s bottom line....

Blockchain, IoT, and Streamlined Claim Handling

At the Uniglobal Insurance Claims Management Conference, I heard a lot of doom and gloom about the future of claim handling—and the future of the insurance industry in general. New business models are poised to enter...

Blockchain, Smart Contracts, and Index Triggers: Count the Frictional Costs As They Disappear

Is the insurance industry watching developments in blockchain  technology? Some of our folks in the market are, but it’s pretty clear to me that the focus is the other way around. The blockchain community has its eye ...

Fraud-fighting insurance technologies and connected-home insights

Fraud prevention and connected homes lead our Q1 2015 issue of Visualize , a quarterly magazine from Verisk Insurance Solutions. This popular publication contains commentary and insights devoted to auto and property...

A new year, a new ISO ClaimSearch

Back in December, ISO ClaimSearch began its exciting transformation. The system will ultimately offer a more intuitive design supported by a robust system to facilitate faster claim handling and deliver superior claim...

When It Comes to Cybersecurity, All Bets Are Off

In February, a major cyber attack erased hard drives and shut down computers at two popular Las Vegas casinos, The Venetian and The Palazzo. But according to a report in Bloomberg Businessweek , the hackers weren’t...

A Cyber Attack Scarier than Any Movie

Most people these days, when they hear the words “cyber attack,” think of data breaches with legions of unknown hackers breaking into the computer systems of big retail chains to obtain customer credit card informatio...