Operations

ISO ClaimSearch Completes Compliance Service for Texas Claim Reporting Requirements

ISO ClaimSearch ® helps property/casualty insurers comply with child support reporting requirements in five mandatory states as well as all voluntary jurisdictions. More than 600 insurers use the...

Claims Inquiry Is Much Improved … And We’re Still Working Hard to Make it Better

Last year, we released several upgrades to Claims Inquiry to help you to conduct quicker and more complete claims investigations. Specifically, we streamlined the functionality and design of our...

Claims Compliance across the Country

ISO ClaimSearch provides a wide range of claims compliance services, many free for members. Among them are: Medicare Secondary Payer Reporting Service Medicaid Reporting Service OFAC Compliance...

NMVTIS Dashboard: Coming in Q2

As part of our ongoing dashboard initiative, the ISO ClaimSearch ® team is pleased to announce our new NMVTIS Dashboard . Due for release in the second quarter of 2014, it will unlock valuable...

Is an Owner-Operator an Employee or an Independent Contractor?

New York State has amended labor law NY 5867. A new article — Article 25-C, the New York State Commercial Goods Transportation Industry Fair Play Act —addresses the distinction between “employee” a...

Proposed New York Regulation for Domestic Violence Victim Confidentiality

A proposed New York regulation could require insurers to develop written protocols for protecting the identities of victims of domestic violence. Issued on October 9, 2013, Confidentiality Protocol...

New Texas Claim Reporting Requirements – How Do They Affect Property/Casualty and Life Insurers?

ISO ClaimSearch ® helps property/casualty insurers comply with child-support reporting requirements in five mandatory states, and more than 600 insurers currently participate in the program (free f...

Customer Service, Shoppers, and Retention: New Claims Tools Can Help

Well, there’s good news and bad news. The percentage of auto insurance “shoppers” — those looking for a new policy — is at a six-year low, according to research from J.D. Power .  Insurance company...

Big Data for Fraud Detection on the Rise

You’ve heard a lot about big data, and to some extent, you’re likely using it already. After all, ISO ClaimSearch ®   serves 90 percent of the U.S. property/casualty industry (as measured by direct...

How Many Events Does PCS Investigate?

In 2013, PCS ® designated 29 catastrophe events in the United States, making the year slightly above average despite the relatively low insured catastrophe loss total . The team designated 6 events...