Efficiency

Game-changing new ISO ClaimSearch® innovations will transform claims analytics

With a growing industrywide emphasis on financial performance, the speed and accuracy of claims decisions are more critical than ever to operational efficiency, customer retention, and your bottom line. But while data...

Build a better claims department: Meeting the operational efficiency challenge

With claims costing insurance carriers more than $246 billion in 2015, claims department are under scrutiny. Operational inefficiencies must be minimized to mitigate costs and help improve your company’s bottom line....

A new year, a new ISO ClaimSearch

Back in December, ISO ClaimSearch began its exciting transformation. The system will ultimately offer a more intuitive design supported by a robust system to facilitate faster claim handling and deliver superior claim...

Post-Jackson success possible with PICAS Plus

The Jackson Reforms present a number of challenges to the claimant solicitor community, including reduced fees from small claims. The challenges have resulted in a greater need for both efficiency and growth...

The Effect of Saving Seconds at FNOL

Last year, ISO ClaimSearch members submitted 69,000,000 claims ― more than 264,000 claims a day. If you could use data from ISO ClaimSearch and other sources to cut first notice of loss (FNOL) processing by a mere 30...

ISO ClaimSearch – A New Vision

We’re excited to announce a major initiative to transform ISO ClaimSearch ® . Today we’re looking to the future with a new vision to improve the system’s functionality, interface, graphics, and more. The new ISO...

Is Customer Loyalty Enough?

Auto insurance policyowners aren’t shopping around as much these days, but the risk of flight persists. In a new report, “ 2012 Auto Insurance Customer Insights Research – Winning Share and Customer Loyalty in Auto...

Hurricane Season Is Here Again

Hurricane season officially begins today. And all predictions point to an above-average season. More storms can mean more opportunity for fraudsters. If you haven’t yet thought about how to handle catastrophe fraud ,...

Claims Fraud Detection: What Are Your Priorities?

Claims fraud may occur in only 2 percent of claims, according to some estimates, but early detection — and prevention — are growing in importance. Why? According to a new study by Celent, as reported in Insurance...

Minimizing the Need for Claim Handler Review in the UK — STATISTICS

With the “ Jackson Reforms ” — the United Kingdom’s new litigation rules — now in place, solicitors need to find new ways to increase claim handling efficiency. The reforms’ effect on costs naturally requires a...