Bodily Injury

Download New White Paper on The Best Way Claims Departments Can Drive Profitable Growth

The Best Way Claims Departments Can Drive Profitable Growth, a new white paper from ISO Claims Outcome Advisor ® , explores claimant communication — from why it’s difficult to get right to the...

More than 1,000 configurable settings make COA a good fit every time

Claims managers across the industry agree that their companies are missing many opportunities to apply comparative liability in automobile and general liability accident claims. Automated technolog...

Is Your Big Data Actionable?

Insurance claims departments use Big Data effectively for analysis. But how often is that data actionable? Claims executives still have plenty of opportunity to turn data analytics into effective...

Do Claims Adjusters Have a “Manual” Problem?

Do your claims adjusters rely on manuals too much? While the guidelines can help an adjuster understand your company’s policies, they can still lead to inconsistent application and result in the...

How to Handle the Claims Adjuster Hiring Wave

Forecasts indicate that claims executives will likely hire plenty of adjusters this year. That hiring will require a considerable investment in formal and on-the-job training. The longer it takes, ...

The Claims Adjuster Balancing Act

Claims adjusters need to make claimants whole. They also need to reach a closure rate of 100 percent and still find cases of comparative liability. The balancing act can be difficult. Watch this...

Minimizing the Need for Claim Handler Review in the UK — STATISTICS

With the “ Jackson Reforms ” — the United Kingdom’s new litigation rules — now in place, solicitors need to find new ways to increase claim handling efficiency. The reforms’ effect on costs natural...

PICAS Plus: Essential Stats for Solicitors

Time is of the essence for solicitors now that the ' Jackson Reforms ' — the United Kingdom’s new litigation rules — are in effect. Efficiency is of paramount importance. In today’s environment, yo...

Five Questions That Lead to Better Claims Handling

Could your team handle its claims more effectively? Every organization has room for improvement, and in the claims department, a few operational changes could lead to several points off your...

For the Claims Adjuster Who’s Seen It All

In the claims business, most people see experience as the greatest asset. A seasoned adjuster with decades in the field has seen it all and therefore can reach fairer settlements faster — as well a...