Automation

Millennial impact: Preparing for the generational shift in workers’ comp

Workplace demographics are rapidly changing, and if insurers don’t prepare, they’ll face significant challenges. Millennials will make up 75 percent of the workforce by 2025. [1] For insurers, this should be a wake-up...

Telematics revolutionizes claims: Connected cars will automate FNOL process and so much more

When it comes to claims processing, time is not on anyone’s side. After an accident, flood, fire, or theft, it’s dependent upon the claimant to initiate contact with the insurer. And it can be a day or more before the...

It’s all relative

It didn’t take long after we introduced the next generation of ProMetrix® reports, analytics, and our customer-facing delivery platform to start working on improvements. The feedback from customers has been...

Engineering a loss cost for competitiveness

If you’re an underwriter, you probably spend more time dealing with loss costs than you’d like. It can be frustrating because it’s a driver of your underwriting and pricing, but because it’s a filed instrument, you ha...

The next generation of ProMetrix

During my career, I’ve worked for some of the leading commercial property carriers in the industry. They varied, of course, in their activity and had different segment and distribution strategies, management objective...

Minimizing the Need for Claim Handler Review in the UK — STATISTICS

With the “ Jackson Reforms ” — the United Kingdom’s new litigation rules — now in place, solicitors need to find new ways to increase claim handling efficiency. The reforms’ effect on costs naturally requires a...

PICAS Plus: Essential Stats for Solicitors

Time is of the essence for solicitors now that the ' Jackson Reforms ' — the United Kingdom’s new litigation rules — are in effect. Efficiency is of paramount importance. In today’s environment, you need to achieve fa...

How Are Insurers Using ISO’s New Algorithm Files?

An interesting case study from ISO is in the works. The headline is "Forty-Six States in Two Months: How One Insurer Implemented ISO's Commercial Auto Rating in Record Time." We're still developing the final report, b...