Something for Everyone: 2015 User Meetings

By Louis Riggio March 17, 2015

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Attend an ISO ClaimSearch® User Meeting of 2015 and you’ll see we've rebuilt the meetings from the ground up. Now there's something for everyone — from adjusters to executives. This year, our User Meetings will give you a sneak peek at the future of the ISO ClaimSearch platform, help you learn more about available Business Intelligence (BI) dashboards and benchmarking, provide detailed information on the solutions driving successful investigations and decisions, and explore ever-changing compliance issues.

Kevin Rawlins, manager of ISO ClaimSearch customer experience, explained how we've expanded content to broaden the meetings' appeal. “We want all levels of claims professionals, from the less experienced claims technicians to director-level executives, to a find a break out session that adds value to their organization.” He continued, "For example, one of our new sessions is Predictive Metrics for Claims Professionals. Here we'll show you beta visualization tools to enhance current ISO ClaimSearch reporting. Our discussions will center on your feedback about those tools and how we can further enhance them."

The new ISO ClaimSearch User Meetings are clearly customer focused. Rawlins said, “We want to listen to you to determine new ways to improve claims outcomes.” The meetings let you network with peers, learn from working claims groups, and pick up best practices you can use as soon as you get back to the office. Rawlins concluded, “Everyone will go back to their company with additional insights, functionality, and strategies on how to use ISO ClaimSearch in their day-to-day investigations.”

User Meeting topics will include:

• new ISO ClaimSearch functionality and coming enhancements
• a CEU-accredited Medicare Secondary Payer session
• best practices for claims
• predictive analytics tools
• recent developments in the world of compliance

Our first meeting will take place on April 8, 2015.
Where: ISO/Verisk Insurance Solutions
545 Washington Boulevard
Jersey City, New Jersey 07310-1686

Stay tuned for details on additional upcoming ISO ClaimSearch User Meetings in the following cities:
May 2015: Chicago, Illinois, and Columbus, Ohio
September 2015: Atlanta, Georgia, and San Antonio, Texas
October 2015: Sacramento, California, and San Diego, California


Louis Riggio

Louis Riggio brings over 25 years of experience in the P&C Insurance and Training industries to his role as Training & Communications Manager for ISO ClaimSearch Solutions. Louis has held numerous positions within these industries over the course of his career with his longest tenure in Claims. He also leverages a diverse background in Operations, Product Development/Support and Project Management. These skills allow Louis to support and enhance the ISO ClaimSearch Solution customer experience.