Newly Designed ISO ClaimSearch User Meeting a Success

By Louis Riggio March 29, 2013

On March 26, we held our first ISO ClaimSearch User Meeting of the year. Our newly designed User Meeting included practical information to help claims and SIU professionals use the ISO ClaimSearch system in their day-to-day workflow. Attendees were very pleased with the meeting and really liked the new format.

We redesigned the agenda to help users get the most out of the ISO ClaimSearch system, enhance their claims analysis, and maximize workflow.



In the meeting, we focused our agenda on key areas that will improve claims processing workflow and meet current management challenges, including new and ever-changing compliance issues concerning CMS, NMVTIS, and more. Sessions included:

  • Compliance Services Update
  • New Enhancements Coming Soon
  • Claims Reporting: Industry Best Practices
  • Claims Reporting/Inquiry: Issues and Challenges

In the next week, we’ll post a sample of our presentations and other documents from the meeting on the “User Manuals and Guides” section of the ISO ClaimSearch website.


Louis Riggio

Louis Riggio brings over 25 years of experience in the P&C Insurance and Training industries to his role as Training & Communications Manager for ISO ClaimSearch Solutions. Louis has held numerous positions within these industries over the course of his career with his longest tenure in Claims. He also leverages a diverse background in Operations, Product Development/Support and Project Management. These skills allow Louis to support and enhance the ISO ClaimSearch Solution customer experience.