The ISO ClaimSearch® Child Support Enforcement Agency (CSEA) Reporting Service assists insurers in complying with state requirements to support the collection of delinquent child support payments. The service features two programs:
- The Child Support Lien Network (CSLN) program interfaces with the CSLN database containing information on delinquent child support obligors in a number of states.
- The Office of Child Support Enforcement (OCSE) program interfaces with the federal OCSE database containing information on delinquent child support obligors in 49 states (Minnesota does not participate) and the District of Columbia, as well as three U.S. territories (U.S. Virgin Islands, Guam, and Puerto Rico).
Since OCSE and CSLN programs have different participating states, insurers benefit by participating in both services. Our customers are interested in knowing those states where participation in a data matching service is mandatory, and this question was recently raised with regard to Kansas.
In response to uncertainty from our participating insurers, ISO reached out to the Kansas Department for Children and Families, Child Support Services and received confirmation that Kansas is not a mandatory reporting state for insurance companies. The Kansas statute indicates that insurers will need to respond to a request for information; however, they do not have to provide the information proactively when there is no request or inquiry.
For additional information, please contact firstname.lastname@example.org.