ISO ClaimSearch mobile app update gives users additional functionality

By Rita Nuzzolo  |  December 1, 2015

When the ISO ClaimSearch® mobile app launched in August, it provided users with on-the-go access to Claims Inquiry. Whether at the office or in the field, users can easily tap the app to search the entire ISO ClaimSearch database consisting of more than 1 billion claims. To assist adjusters in developing claims and aid SIU in broadening investigations, the app also proactively suggests additional external data sources relevant to the claim.

Now, a new version of the app is available that provides additional functionality, making it an essential tool for adjusters and SIU staff on the go:

  • VINassistTM powered by the National Insurance Crime Bureau (NICB) allows users to detect incorrectly recorded VINs, altered VINs, VINs switched from other vehicles, and VINs that describe vehicles never manufactured.
  • Driver’s license scanner allows users to scan the barcode located on any driver’s license without having to manually key in name, address, or driver’s license number.
  • Google Maps with satellite and street view, along with multiple-locations pinning, allows users to see the location of loss in relation to the insured or claimant address. The street and satellite views provide different map capabilities while investigating prior losses.

The app is a great way for field reps, claim handlers, and investigators to narrow down and identify specific claims characteristics by customizing their searches.

To get the update or download the ISO ClaimSearch app for free, visit iTunes or Google Play

Rita Nuzzolo

Rita M. Nuzzolo, AIC, AIS, AINS, currently serves as a product manager for ISO ClaimSearch®, a division of Verisk Insurance Solutions, where she is responsible for facilitating the innovative development of the ISO ClaimSearch mobile application and reinvention of the website. Before joining ISO in June 2008, Rita earned her bachelor of science degree in business management with minors in information technology and Spanish from Monmouth University in West Long Branch, New Jersey. She holds several insurance designations, including the Associate in Claims (AIC), Associate in Insurance Services (AIS), and Associate in General Insurance (AINS). Rita is a frequent presenter at customer conferences and Verisk web seminars.