Got three minutes? Check out User Self-Administration

By Carlos Martins  |  June 8, 2015

We want to continually improve your experience with ISO ClaimSearch®. That’s why we’ve worked to put more control in your hands. Now you can administer ISO ClaimSearch users in your own company, and that’s going to cut the time to make changes down to just about three minutes. When you sign up for User Self-Administration, you can:

  • set up new users
  • deactivate and reactivate users
  • create user groups

With this new functionality, your team can work faster and more efficiently. While the prior process required notice and coordination with ISO Customer Support involvement, the new User Self-Administration process enables companies to self-manage user profiles in minutes.

This change is part of the ISO ClaimSearch transformation. Our goal is to create a more robust, intuitive system that facilitates fast, efficient claim handling while delivering superior claim data and insights. As new enhancements take place, we’ll keep you and your staff informed through e-mails, articles, and training.

Why not take advantage of this administrative access? E-mail us at to get started today.

We’d also love to hear your feedback on current enhancements as well as future changes you’d like to see to ISO ClaimSearch. For thoughts or questions, please feel free to contact Kevin Rawlins at

Carlos Martins

Carlos Martins, SCLA is Vice President and General Manager of ISO ClaimSearch Solutions. Carlos leads the operations of ISO ClaimSearch®, the property/casualty industry’s premier and only “all claims” database with over 1.2 billion claim records and market participation of more than 90 percent of the property/casualty insurance industry. Carlos is also responsible for the surrounding ecosystem of integrated solutions for ISO ClaimSearch which includes claim scoring, predictive analytics, third-party data, and visualization tools. Carlos brings to this role – and all ISO ClaimSearch participants – more than 30 years of experience in the property/casualty industry, where he has held a wide range of claims and technology roles. He is based in Jersey City, New Jersey and can be reached via email or 201-469-3103.