Do Claims Adjusters Have a “Manual” Problem?

By Michael Rivers May 20, 2013

Do your claims adjusters rely on manuals too much? While the guidelines can help an adjuster understand your company’s policies, they can still lead to inconsistent application and result in the ineffective use of the adjuster’s judgment and experience. Watch this video to learn how ISO Claims Outcome Advisor® can improve claims adjusters’ efficiency and consistency while making the most of their knowledge and expertise.

Learn more about ISO Claims Outcome Advisor. >>