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Checking in with the ISO ClaimSearch Transformation

The ISO ClaimSearch transformation is well on its way. Our goal is to create a system that will ultimately offer you a more intuitively designed and robust system. The new ISO ClaimSearch will bring you faster claim handling and superior claim data and insights.  We introduced the first system enhancements back in December 2014, including a new login page and faster login procedure with an easier-to-navigate home page.

First quarter enhancements
In the first quarter of 2015, you’ll see even more improvements, including:

  • single sign-on capability for accessing the ISO ClaimSearch website directly from your company’s network
  • self-administration module for granting access to new users
  • richer graphical business intelligence dashboards for measuring performance and benchmarking

The ISO ClaimSearch transformation is part of a larger goal to offer a comprehensive suite of cutting-edge solutions that’s fully integrated into the claims management process ― from first notice of loss through disposition. The enhancements will allow you to lower claim severity, reduce expenses, attain compliance, and improve customer service.

As always, we’ll keep you and your staff fully informed in the coming months through emails, articles, and training. Our staff will be reaching out to provide you with everything you need to take advantage of and feel at ease with the redesigned site and new features.

If you’d like to be involved in the future of ISO ClaimSearch transformation, please feel free to contact Kevin Rawlins at

Carlos Martins

Carlos Martins is vice president of ISO Claims Solutions at Verisk. You can contact him at

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