Commercial Lines

Challenges of a Network Administrator: Drinking from the Fire Hose

There’s a scene from the “Weird Al” Yankovic movie UHF where a child wins a contest and as a prize gets to drink from the fire hose. The hose is opened, and as expected, the child is blasted across the stage. Many of ...

The Great Recession and Commercial Auto Claims

How will we know when the United States has fully recovered from the Great Recession of 2008? That’s the question that economists around the world are trying to answer. Some say that slow wage growth is an indication...

The Internet of Things Creates a New Level of Vulnerability

I’ve carefully examined the future of medicine in the digital age, and, as is often the case, there’s good news and bad news. Which do you want first? The good news is that online technology and the Internet of Things...

Our Twitter Is Burning: Responding to a Social Media Crisis

There’s no denying it: Social media has emerged as the leading venue for dynamic conversation, advertising, and promotion for individuals and businesses alike. The allure of “trending” or even simply being part of a...

Taking a Byte out of Cyber Risk

Today’s digital frontier has, at times, been compared to the Wild West. Cyber bandits roam free online, robbing decent folk of their time, money, and computer functionality.  Worms spread through networks, systems are...

The Long Journey for Credit Card Data Security

Long before the term “data breach” became a trending topic, several members of the payment card industry — notably Visa, MasterCard, Discover, American Express, and Japan Credit Bureau — recognized the need to increas...

I thought it was safe…but now?

It’s never a good thing when the day starts off with what might be bad news. I had that very sinking feeling on my morning train commute one day last week after reading a New York Times article about security experts...

Is It Really You? Developing New Ways to Authenticate Users

What was the name of your first pet? What city were you born in? What is your mother’s maiden name? If you’ve ever forgotten your password, you’ve probably had to answer those or other personal questions designed to...

1, 2, 3…A, B, C…How Many User Names and Passwords Does One Person Need?

I don’t think I’d be going too far out on a limb to say there are hundreds of thousands, if not millions, of people like me who are finding it increasingly difficult to remember the unique user names and passwords for...

The cyber extortion question: To pay or not to pay

Recently, the popular social media web service Meetup.com received a threatening email demanding $300 to call off a distributed denial-of-service (DDoS) attack that had just begun on its system. The company made the...