Claims

Don’t take workers' compensation applications at face value

Do you take a workers' compensation insurance application at face value? Or do you thoroughly research the applicant’s information, verify data fields, look at photos of the property, find out where the nearest...

December 2015 Preview: Historical Catastrophe Activity Over Past Decade

The 2015 hurricane season ended November 30. This has been a relatively quiet season for the Atlantic Basin, with only one catastrophe, Tropical Storm Bill, declared in June for the states of Texas and Oklahoma. The...

Four Billion Car Sightings to Inform Investigations

Wouldn’t adjusters relish the chance to know if a claimant’s vehicle had bumper damage before the reported date of the accident? And wouldn’t the claims department be interested to discover that a policyholder with a...

ISO ClaimSearch mobile app update gives users additional functionality

When the ISO ClaimSearch ® mobile app launched in August, it provided users with on-the-go access to Claims Inquiry . Whether at the office or in the field, users can easily tap the app to search the entire ISO...

The 2015 Hail Season: Texas Targeted, Boston Struck

The 2015 hail season got off to a relatively slow start before really kicking into gear beginning in late March. Multiple days of severe weather targeted the southern and central Plains in the months of April and May,...

November 2015 Preview: Historical Catastrophe Activity

On November 30, the 2015 hurricane season comes to an end. So far this year, only one catastrophe has been designated as a tropical event, Tropical Storm Bill, which impacted Texas and Oklahoma in June and resulted in...

October 2015 Preview: Historical Catastrophe Activity

As October approaches, we’re entering the end of the historical hurricane peak season. Although the season is ending, insurers should still be vigilant and prepared to assist policyholders in the event of a late-seaso...

2016 Claims Preview

"Point of claim" revolution will push fraud analytics upstream Looking ahead to the state of claims in 2016, one of the most significant trends in claims processing will be a new emphasis on information, analytics, an...

September 2015 Preview: Historical Catastrophe Activity

Historically, the most active period for Atlantic hurricanes is late August through September, with a mid-September peak. The most significant September tropical event in the last ten years was Hurricane Ike. Making...

CSEA Updates: Texas, California, and Washington

Insurers that participate in the ISO ClaimSearch® Child Support Enforcement Agency (CSEA) Reporting Service will want to make note of recent activities related to the Office of Child Support Enforcement (OCSE) and the...