Thomas Mulvey

Thomas Mulvey

Thomas Mulvey has been in the business of insurance investigations for more than 27 years. In his current position, he serves ISO as assistant vice president of SIU and claim services. He is also the coordinator of ISO’s Insurance Fraud Management Conference.

2016 Claims Preview

"Point of claim" revolution will push fraud analytics upstream Looking ahead to the state of claims in 2016, one of the most significant trends in claims processing will be a new emphasis on...

Microinsurance and Claims: Fraud Prevention and Detection

In developed markets, it’s no secret that insurance fraud is an enormous problem. In the United States alone, according to data from the Aite Group , property/casualty insurance fraud costs the...

I hope to see you at the Verisk Client Summit in May

I’m looking forward to the 2014 Verisk Insurance Solutions Client Summit and sharing my presentation, Combating Fraud with Point-of-Sale Analytics. Bob Hartwig, president of I.I.I., will deliver th...

Three Important Tips for Special Investigators

Organized insurance fraud is becoming increasingly complex in both emerging and maturing markets. In the United States, the current impact of fraud upon the property/casualty insurance fraud is...

Register Now for IFM, March 9 to 12, 2014

The Insurance Fraud Management (IFM) Conference, Verisk’s annual industry gathering of insurance fraud management professionals, will take place on Amelia Island, Florida, March 9 to 12, 2014. Each...

How to Change Fraudster Priorities

The Aite Group's latest published estimates for industrywide property/casualty insurance fraud — $64 billion for 2012, $80 billion for 2013 — once again prompt the industry to examine how it...

Is Customer Loyalty Enough?

Auto insurance policyowners aren’t shopping around as much these days, but the risk of flight persists. In a new report, “ 2012 Auto Insurance Customer Insights Research – Winning Share and Custome...

Catastrophe Claims: Navigating an Impossible Situation

“I wouldn’t want to be the adjuster on that case.” That’s what Gary Kerney, assistant vice president of Property Claim Services ® (PCS ® ), said after Sandy while looking at a photo of one damaged...

Four Ways to Unclog Your SIU

Are a seemingly endless number of assignments bogging down your special investigations unit (SIU)? The first step in handling that problem is to triage referrals at the top of the investigative...

Is Fraud Costing You Customers?

Claims fraud costs the industry billions of dollars a year, but fighting scams aggressively can alienate honest claimants — people who, when inconvenienced, may not appreciate even your best effort...