Rick Vance

Rick Vance

Rick Vance is the director of the National Processing Center.

What’s worse than a faulty hotel room key?

Insuring a hotel where all the keys are corrupt. One thing common to every office I’ve worked in is the unique cases or situations that reach the internal grapevine: “Did you hear about the request...

New PhoneAssist service helps improve your underwriting and rating processes

As an insurer, you perform many important and strategic functions essential for risk control — functions that can be costly or time-consuming — and often rather tedious. That’s why we’re offering o...