Rich Della Rocca

Rich Della Rocca

Microinsurance and Claims: Overview

Microinsurance provides a unique opportunity for both insurers and insureds. Insurers (and their shareholders) can benefit from the growth potential afforded by new markets. At the same time,...

Claims Fraud Detection: What Are Your Priorities?

Claims fraud may occur in only 2 percent of claims, according to some estimates, but early detection — and prevention — are growing in importance. Why? According to a new study by Celent, as report...

Claims Modernization: Reduce Cycle Time and Overhead with Better Decisions through Analytics

The pressure is on. First, carriers expect the claims department to help lower their loss ratios. Second, they require claims personnel to identify and investigate suspicious activity. Third, they...

Claims Modernization: Big Data, Big Opportunity

For many claims departments, the problem isn’t data — rather, the challenge is what to do with it. Insurance companies, for years, have become adept at generating data suited for further analysis a...

Claims Modernization: Time to Get Ready

Many insurance companies claim they are planning to update their claims systems over the next three years, opening a wide range of important decisions they’ll need to make in the near term. From...

Sandy Claims 230,000 Cars So Far

Claims adjusters have spent the past month working through the damage from Superstorm Sandy, which made landfall in New Jersey. In some areas — specifically, those hit hardest — claims professional...

Future Directions in Claims Investigations

In the future, advanced analytics and ­pre­dictive modeling will become increasingly automated, with more sources of data providing select investigative information. Such evaluative tools will spee...

IFM Keynote Address: The State of Antifraud

Brian Passell, managing partner of Razors Edge Consulting, launched the 2012 Insurance Fraud Management (IFM) Conference with a keynote address focusing on the state of antifraud efforts in the...