ACI Enhances Compliance Capabilities for Metro-West Appraisers

PALM COAST, Fla., August 27, 2013 — ACI announced today that Metro-West is taking advantage of ACI’s eService technology to automate and improve the appraisal delivery process for the national real estate appraisal company. The technology is a built-in function within ACI ReportTM, ACI’s desktop appraisal software.

The Metro-West eService combines ACI’s PAR® Logic rules in conjunction with a Metro-West checklist to alert the appraiser of any issues with the appraisal report before delivering for review.  The new eService integrates directly with Metro-West’s platform to validate that the report data matches the order data. ACI’s PAR Logic rules are then applied to the file to ensure compliance. If there are no errors, the report is then successfully delivered to Metro-West for final review before delivery to the lender client.

PAR Logic is an enterprise-wide, rules-based platform designed to streamline the appraisal review process while providing a complete appraisal company workflow system. PAR Logic incorporates four levels of analysis with more than 1,200 rules for UAD (Uniform Appraisal Dataset), GSE (Government Sponsored Enterprise), and appraisal compliance designed for fraud prevention and collateral risk evaluation.

“Managing efficiency and exceptions in a timely manner is vital for a national appraisal company like Metro-West,” said George Opelka, senior vice president of ACI. “Passing appraisals back and forth in the review process is an expensive and time consuming exercise that cuts into the margin for all involved parties. The new Metro West eService is designed to significantly reduce those bottlenecks by offering the appraiser guidance before file delivery.”

“In our efforts to reduce the stop points in the appraisal delivery process and increase our accuracy and performance, we realized the benefits of leveraging ACI’s shared resources,” stated Brandon Boudreau, chief operating officer for Metro-West. “And many of our clients also use ACI’s PAR Logic technology, which adds another layer of assurance.”

About Metro-West
Founded in 1987, Metro-West is the largest staff appraisal firm in the nation that is not affiliated with an AMC or a lender. Metro-West has more than 175+ staff appraisers in over 50 metropolitan markets across 30 states, with continuous nationwide expansion planned. For more information, visit or e-mail

About ACI
ACI, a pioneer in crafting technology solutions for the mortgage valuation community, has gained industrywide recognition and support from leaders in the field. ACI’s highly scalable appraisal solutions are tailored to the needs of the organizations ACI serves. The ACI client base features many of North America’s premier lenders, national appraisal companies, and real estate brokerage firms. From connecting appraisers nationwide to streamlining quality control, ACI enables organizations to process appraisals and manage exceptions in a consistent and efficient manner. Headquartered in Palm Coast, Florida, ACI ( is a Verisk Analytics (Nasdaq:VRSK) company.

Release: Immediate


ACI Media Contact
George Opelka
Senior Vice President, ACI

Metro-West Media Contact
Brandon Boudreau
Chief Operating Officer, Metro-West

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