Erie Insurance Lifts Off with ISO’s FlightDeck Application —

ISO to Provide Erie with Web-Based Property Survey Management System

JERSEY CITY, N.J., October 14, 2008 — ISO has signed a license agreement to provide Erie Insurance with its FlightDeck™ customized property survey management system. Erie Insurance, a multiline insurance company formed in 1925, is the 21st largest property/casualty insurer in the United States. Erie Insurance intends to roll out the software application to thousands of its agents.

FlightDeck is an intelligent web-based system for managing on-site surveys of residential and commercial properties. Designed for insurers who have in-house survey staffs or use outside vendors, FlightDeck eases administrative workflow by enabling insurers to create industry-standard and company-specific Smart Forms, order surveys, monitor order status, manage quality control, mine data for management reports, and auto-assign by product, agent, territory, or surveyor. FlightDeck also offers insurers the ability to run automated and customized rules-based reviews that ensure form completeness and data verification.

“Erie Insurance is committed to being above all others in service to our policyholders,” said Mike Bova, assistant vice president and manager, Erie Insurance. “ISO’s FlightDeck system will help to improve data quality and decrease turnaround time, making it easier for us to do business and streamline processes for our customers.”

“FlightDeck’s real-time survey ordering lets insurers assign surveys efficiently,” said Neil Spector, vice president of Sales at ISO. “The application’s event log tracks order changes and lets customers cancel orders if necessary. FlightDeck management reports can improve the quality of survey workflow and result in better underwriting decisions for Erie Insurance. In addition, FlightDeck’s data-mining capabilities will provide Erie with additional return on their survey dollars by providing analytic capabilities on properties surveyed.”

About Erie Insurance Group
Erie Insurance Group is a multiline insurance company offering auto, home, business, and life insurance through a network of independent insurance agents. Based in Erie, Pennsylvania, Erie Insurance Group is the 16th largest automobile insurer in the United States based on direct premiums written and the 21st largest property/casualty insurer in the United States based on total lines net premium written. The Group, rated A+ (Superior) by A.M. Best Company, has more than 3.9 million policies in force and operates in 11 states and the District of Columbia. Erie Insurance Group ranked 488 on the Fortune 500. Most recently, Erie Insurance earned J.D. Power and Associates' award for Highest in Customer Satisfaction with the Auto Insurance Purchase Experience. This award recognizes the top rankings in J.D. Power's 2008 Insurance New Buyer Study, which assesses customers' experience in purchasing a new auto insurance policy. To learn more, visit

About ISO
A leading source of information about risk, ISO provides data, analytics, and decision-support services to professionals in many fields, including insurance, finance, real estate, health services, government, human resources, and risk management. Using advanced technologies to collect, analyze, develop, and deliver information, ISO helps customers evaluate and manage risk. The company draws on vast expertise in actuarial science, insurance coverages, fire protection, fraud prevention, catastrophe and weather risk, predictive modeling, data management, economic forecasting, social and technological trends, and many other fields. To meet the needs of diverse clients, ISO employs an experienced staff of business and technical specialists, analysts, and certified professionals. In the United States and around the world, ISO helps customers protect people, property, and financial assets.

Release: Immediate

Giuseppe Barone / Erica Helton
MWW Group (for ISO)
201-507-9500 /

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