ISO Claims Database Offers Access to Motor Vehicle Reports

JERSEY CITY, N.J., Oct. 7, 2003 — Insurance Services Office, Inc. (ISO) has expanded its claims database — ISO ClaimSearch® — to provide access to countrywide motor vehicle reports (MVRs) for enhanced claims analyses and investigations capability.

ISO ClaimSearch is the property/casualty industry's comprehensive fraud-fighting resource for analyzing claim attributes and the repository of bodily injury, property damage and automobile claims histories.

ISO ClaimSearch will provide insurers access to countrywide MVRs through Decision NetSM, ISO's secure Internet portal for third-party data — police reports, medical reports and public records.

The motor vehicle reports provide comprehensive and reliable information on an individual's driving history, including:

  • driver's license information;
  • driving history, including points deducted by state motor vehicle departments;
  • driving restrictions, such as glasses and hearing aids;
  • special endorsements, including tank and hazardous materials; and
  • state-specific rules, regulations and requirements.

The new service is offered through an arrangement with ISO's Insurance Information Exchange (iiX) unit — the industry's premier provider of motor vehicle reports. Through its alliances with key data providers, iiX offers quick access to state driving-record databases and delivers vital property and auto underwriting information to more than 20,000 insurance agents countrywide.

Insurers can submit orders for an individual's driver's license number through Decision Net; the system will return a comprehensive report on that individual's driving history and detailed license information. Insurers can also check Decision Net for up-to-the minute status updates while the system processes their orders.

ISO ClaimSearch is launching the new service in two phases. The first phase will enable insurers to order and receive "Quick Time" motor vehicle reports from 36 states and Washington, D.C. Access to MVRs from Alaska, California, Delaware, Georgia, Hawaii, Nevada, Oklahoma, Oregon, South Carolina, South Dakota, Virginia, Washington, West Virginia and Wyoming will be available in the second phase with turnaround in one to seven days, depending on state capabilities.

Insurers not participating in other Decision Net services may choose to sign up separately for access to MVRs.

For more information, or to sign up for access to MVRs, call ISO ClaimSearch Customer Support toll-free at 1-800-888-4476 or send an e-mail to

About ISO
ISO is a leading source of information, products and services related to property and liability risk. For a broad spectrum of commercial and personal lines of insurance, ISO provides data, analytical and decision-support products; consulting; data processing; and technical, statistical and actuarial services. ISO field services include on-site rating and underwriting services and the evaluation of community loss-mitigation efforts. ISO's products help customers with sales and prospecting, underwriting, rating and quoting, customer management, policy administration, product development, claims administration and fraud detection. ISO's AIR Worldwide subsidiary provides technologies to assess and manage natural and man-made extreme-event risk. Through its ISO Claims Services, Inc. (iiX unit) and Intellicorp subsidiaries, ISO provides motor vehicle reports and criminal-records information and through its AscendantOne unit delivers rating, quoting and policy-administration solutions. In the United States and around the world, ISO serves insurers, reinsurers, agents, brokers, self-insureds, risk managers, insurance regulators and other government agencies.

Release: Immediate

Giuseppe Barone / Erica Helton
MWW Group (for ISO)
201-507-9500 /

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