JERSEY CITY, NJ, June 19, 2002 — Frank J. Coyne, president and chief executive officer of Insurance Services Office, Inc. (ISO), today was named chairman of the ISO board of directors, effective July 1.
Coyne became ISO's president and chief operating officer in January 1999 and chief executive officer in July 2000. As chairman of the board, he succeeds Fred R. Marcon, who will continue to serve on the board.
Coyne joined ISO from Kemper Insurance Cos., where he served as executive vice president — specialty and risk management groups. Prior to that, he was president and chief operating officer of General Accident Insurance Co. of America for nine years.
Marcon, a 44-year ISO veteran, has served as ISO's chairman since 1995. He became president and chief executive officer in 1988. Under Marcon's leadership, ISO converted to a for-profit, stock corporation in 1997 from a nonprofit membership corporation.
Marcon led ISO's expansion in the breadth of information it provides. He managed ISO's execution of an Internet-centric strategy that included developing ISOnet®, ISO's Internet-based information-delivery system. He led ISO's entry into claims-management services through the acquisition of the American Insurance Services Group and databases formerly maintained by the National Insurance Crime Bureau, and the subsequent creation of the industry's comprehensive antifraud all-claims information system, called ISO ClaimSearch®. Marcon is chairman of the board of trustees of Underwriters Laboratories, Inc.
Coyne began his career in 1973 as a trial attorney with the U.S. Treasury Department. After service with Lynn Insurance Group, Reliance Insurance Co. and PMA Insurance Co., he joined General Accident Insurance Co. of America in 1985 as senior vice president and general counsel. Two years later he became executive vice president — field operations, with responsibility for underwriting, claims and marketing activities involving General Accident's 28 branch offices.
ISO is a leading source of information, products and services related to property and liability risk. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting and claims information and analysis; consulting and technical services; policy language; information about specific locations; fraud-identification tools; and data processing. In the United States and around the world, ISO serves insurers, reinsurers, agents, brokers, self-insureds, risk managers, and insurance regulators and other government agencies.