Insurance Services Office appoints Christine Garty as Business Manager

  • To develop and deliver finance and business strategy to manage sales growth as ISO aggressively targets European market expansion

LONDON, Dec. 4, 2002 — Insurance Services Office (ISO), a leading provider of insurance claims services and information about property and liability risk, has strengthened its management team with the appointment of Christine Garty as Business Manager. Christine Garty will be responsible for developing and delivering ISO's finance and business strategy to drive sales growth as ISO aggressively targets the European market with its Claims Outcome Advisor 3.0 solution, antifraud solutions and specialist consultancy services.

Christine Garty brings some 15 years finance and management experience to ISO, and joins the company from London-based publishing house Aurum Press, where she was Company Accountant for three years. Prior to that, she was Financial Controller at publishing company Anness, and also worked for five years with KPMG, where she provided business advisory services to a range of U.K. companies.

Commenting on the appointment of Christine Garty, David Smart, ISO Business Development Director, said: "Since ISO launched Claims Outcome Advisor to the U.K. market in 2000, the company has secured contracts with leading insurers, including Zurich Financial Services, Admiral Group and Highway. Now, with the launch of COA 3.0, we're positioned to accelerate sales growth and offer a raft of new products and services. The appointment of Christine Garty will ensure continued financial stability, enabling us to drive the company forward and grow profitably."

Christine Garty added: "I am delighted to join ISO at this exciting time as the company is clearly positioned to benefit from its technology leadership in the insurance services market to deliver products and services that bring real value to insurers. As we deliver more and more of these to the European markets, we need to plan for growth and ensure that our customers and partners have the resources they need to run their operations more effectively."

Christine Garty has a BSc (Hons) in Applied Mathematics from Newcastle University.

About Claims Outcome AdvisorTM (COATM)
ISO's Claims Outcome Advisor (COA) solution, supplied by its affiliate, ISO Claims Services, Inc., is the industry's first personal injury claims management solution that manages the multiple dimensions of insurance companies' personal injury claims portfolios. COA understands the severity and recovery implications of over 20,000 medical conditions — including injuries, treatments, complications and preexisting conditions — and 14,000 occupations. COA helps claims handlers, managers and actuaries manage the unique and complex medical, legal and occupational issues presented by personal injury claims, and helps ensure appropriate financial arrangements are agreed and implemented. Claims handlers can manage all aspects of a case from first notice of loss to final settlement, including return-to-work plans, rehabilitation and damages.

About ISO
Insurance Services Office, Inc., Limited (ISO) is the U.K. subsidiary of Insurance Services Office, Inc. — the premier source of information, products and services related to property and liability risk. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting and claims information and analyses; consulting and technical services; policy language; information about specific locations; fraud-identification tools; and data processing. Around the world, ISO serves insurers, reinsurers, agents, brokers, self-insureds, risk managers, insurance regulators and other government agencies. ISO customers in the U.K. include Zurich Financial Services, Highway and Farraday Underwriting Limited. For more information on ISO products, contact ISO at

For more information please contact:

David Smart, ISO
Tel: 01252 761351

Philip Szomszor, IBA
Tel: 01780 721433

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Release: Immediate

Giuseppe Barone / Erica Helton
MWW Group (for ISO)
201-507-9500 /

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