ISO Provides Instant Notification of Completed On-Site Surveys

NEW YORK, NY, April 25, 2001 — Insurers that use ISO's On-Site Survey reports can now get instant notification of — and Internet access to — their completed orders.

By eliminating as much as the five days it often takes to mail and handle paper reports, ISO's new feature gives insurers and their agents a critical time advantage over competitors in evaluating important rating and underwriting information, and booking business.

Filling in the new e-mail address section of the survey-request form now automatically triggers an e-mail notice to the subscribing customer when the survey is completed. Clicking the hyperlink in the e-mail notification instantly connects the recipient with the survey report, which can be viewed, printed or downloaded as convenient PDF and JPG files, once the security sign-on is completed. ISO's survey reports generally include key information about the risk and, in most cases, photos and diagrams, all of which can be delivered and stored electronically.

Surveys have been available on ISOnet, ISO's Internet-based information system, since 1999. The new e-mail enhancement eliminates the need to search for the survey, or wait for a mailed hard copy of the completed survey to arrive.

Relying on ISO's staff of more than 600 trained field representatives — strategically located and electronically connected — saves insurers the expense of hiring, training and maintaining large in-house units to service risks throughout the United States. And, ISO's countrywide coverage eliminates the cost of managing multiple vendors.

Insurers, brokers, agents and risk-management entities have relied on ISO's thorough On-Site Surveys of commercial buildings, businesses and residential properties for 30 years. ISO also visits individual communities to evaluate their capabilities to fight fires, enforce building codes and mitigate flood damage.

About ISO

ISO is a leading source of information, products and services related to property and liability risk. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting and claims information and analyses, consulting and technical services, policy language, and information about specific locations. In the United States and around the world, ISO serves insurers, reinsurers, agents, brokers, self-insureds, risk managers, and insurance regulators and other government agencies.

Release: Immediate

Contacts:
Giuseppe Barone / Erica Helton
MWW Group (for ISO)
201-507-9500
gbarone@mww.com / ehelton@mww.com