Topics: Drones, Emerging Issues, General Liability
Ron Beiderman is vice president of commercial lines coverage products at ISO. He has primary responsibility for overseeing the research, development, implementation, and maintenance of policy forms, manual rules, and loss costs for ISO's Commercial Lines programs.
He plays a key role in ISO's emerging issues initiative, writing on emerging issues such as drones and cyber insurance.
Mr. Beiderman’s expertise has been featured in a wide range of business and insurance media, including CNBC.com, Independent Agent, Insurance Journal, and Rough Notes. He has also represented ISO at numerous industry forums where he has spoken on emerging issues, additional insured issues, construction defect coverage issues, and general liability trends and developments. He started his career at ISO and has held positions in the Commercial Property, General Liability, and Specialty Commercial Lines Divisions.
Ron graduated with a bachelor of science degree in political science and communications from Rutgers University and has earned the designation of Chartered Property Casualty Underwriter (CPCU).
Topics: Commercial Auto
Andrew Blancher is director of commercial automobile product development at ISO. Mr. Blancher is responsible for overseeing the development, revision, and maintenance of ISO's commercial automobile forms, rules, and loss costs programs. He has more than 25 years of experience in commercial automobile insurance.
He has authored numerous articles for publications such as Rough Notes and ISO's Between the Lines. He is a frequent guest speaker and panelist at industry conferences and a teacher at accredited educational seminars.
Mr. Blancher graduated with a bachelor of science degree in marketing from Binghamton University and has earned the designation of a Charter Property Casualty Underwriter (CPCU).
Topics: Excess and Surplus, Reinsurance
John Buchanan is a Principal in the Excess and Reinsurance Division of ISO. He is responsible for all of ISO’s services for domestic and international reinsurers and excess operations. Throughout John's career, he has managed extensive benchmarking and modeling services for various reinsurers, carriers, and industry groups.
He joined ISO with substantial experience as a reinsurer at Platinum Reinsurance and a Principal for Tower Watson.
Mr. Buchanan graduated with a bachelor of arts degree in mathematics from West Chester University. He has earned the designations of Fellow of the Casualty Actuarial Society (FCAS) and Member of the American Academy of Actuaries (MAAA). He has moderated and spoken at dozens of industry events in his career and is founder and chair of the joint CAS-IFoA International Reinsurance Pricing Research Working Party.
Topics: Energy, Reinsurance
Elizabeth Casas is managing director of energy and insurance at ISO. Ms. Casas is responsible for creating customer-focused products and solutions for the energy insurance and reinsurance sector across Verisk Analytics.
Ms. Casas has deep international energy insurance and reinsurance sector experience. She has held senior management positions at Swiss Re (Bogota, New York, Armonk, and Houston), Willis Re (Bogota), Allianz (Mexico City), and Heath Lambert (London). She graduated from Pontifica Universidad Javeriana with a degree in industrial engineering. She is based in Houston, Texas.
Topics: Emerging Issues, Regulatory Issues, Big Data, Compliance
Steve Clarke is Vice President of ISO's Government Relations Division, leading ISO’s insurance legislative and regulatory activity with state and federal agencies and the National Association of Insurance Commissioners (NAIC). He oversees ISO’s product compliance and other required filings, legislative and regulatory monitoring, and licensing, and coordinates regulatory interaction for Verisk Insurance Solutions.
Mr. Clarke has over 30 years of experience in the industry encompassing regulatory affairs, compliance, operations, and product development. He earned his CPCU in 1995 and has served for many years as an instructor at St. John's University School of Risk Management. His articles have been published in Risk Management magazine, Business Insurance, and Best’s Review, and he has been interviewed for numerous print and video articles appearing in leading local, national, and industry trade press outlets.
Topics: Homeowners Predictive Modeling, By-Peril Rating
Robert Curry is vice president of market development at ISO. Mr. Curry is responsible for managing and overseeing the operation of ISO’s personal property actuarial division. He has earned the designations of Fellow of the Casualty Actuarial Society (FCAS), Member of the American Academy of Actuaries (MAAA), and Chartered Property Casualty Underwriter (CPCU).
Mr. Curry graduated with a bachelor of science degree in mathematics from Rutgers University and has earned the designations of Fellow of the Casualty Actuarial Society (FCAS), Member of the American Academy of Actuaries (MAAA), and Chartered Property Casualty Underwriter (CPCU).
Topics: Actuarial Science, Predictive Analytics
David Cummings is senior vice president of insurance operations and analytics at ISO. He leads the operational and analytic services that ISO provides, including coverage, actuarial, and predictive modeling products. He frequently speaks at industry events about the effects of data analytics on the insurance business, as well as other emerging trends in insurance pricing and underwriting
Some of Mr. Cummings’ recent talks have addressed the impact of the sharing economy on insurance, the internet of things, and the relationship between pricing and strategic risk management.
Mr. Cummings has also helped author a number of articles on actuarial science, including a recent paper, Insurance Ratemaking and a Gini Index, that received the Casualty Actuarial Society (CAS) Award from the American Risk and Insurance Association (ARIA). The annual award goes to the paper providing the most valuable contribution to casualty actuarial science and was presented by ARIA in August 2015 at the World Risk and Insurance Economics Congress in Munich, Germany.
Mr. Cummings joined ISO from State Farm, where he served as director of enterprise risk management (ERM). Previously, he established an on-campus research facility at the University of Illinois – Urbana/Champaign (UIUC); he led multiple teams of actuarial analysts and student interns to perform exploratory research and develop pilot projects on a variety of topics, including financial risk modeling and economic capital methodologies, insurance pricing applications of generalized linear models (GLM), predictive modeling and geospatial analysis techniques, and enhanced competitive rate analysis tools. Before State Farm, he worked for the United States Air Force as a scientific analyst.
Mr. Cummings has a master’s degree in computational and applied mathematics from Rice University and a bachelor’s degree in mathematical sciences and operations research from the United States Air Force Academy, where he was a distinguished graduate and the top student in mathematics. He is a Fellow of the Casualty Actuarial Society (FCAS), has served on the CAS examination committee and the global ERM Designation Task Force, and has been a trustee of The Actuarial Foundation. He is also a Member of the American Academy of Actuaries (MAAA), holds the Chartered Property Casualty Underwriter (CPCU) designation, and is a member of the Institute for Operations Research and the Management Sciences (INFORMS).
Topics: Ridesharing, Autonomous Cars, Home Sharing, Personal Auto
Jeff De Turris is vice president of coverage products and operations at ISO. His responsibilities include the development and maintenance of coverage forms and manual rules for personal auto, homeowners, and other personal lines of business, as well as commercial auto, farm, and businessowners.
In addition, he manages ISO’s shared services operations for coverage products and related activity for all ISO lines of business.
During his career at ISO, Mr. De Turris has led the development and implementation of various new insurance programs, including the motorcycle, watercraft, and nonstandard personal auto policies. In addition, he has coordinated ISO’s emerging issues initiative, which includes the identification and study of emerging risks and hazards and their potential insurance implications for all lines of business. He has been a frequent speaker at industry events and has contributed to a number of industry publications, including PropertyCasualty360 and Rough Notes magazines.
Mr. De Turris graduated with a bachelor of science degree in business administration from Adelphi University and has earned the designation of Chartered Property Casualty Underwriter (CPCU).
Topics: Conditional Payments
Shawn Deane is the assistant vice president of product development at ISO Claims Partners. He concentrates on all facets of Medicare Secondary Payer (MSP) compliance but specializes in the development of new products and services. Mr. Deane spearheads ISO Claims Partners’ automated conditional payment service, CP Link. He also leads the Lien Services department.
Before joining ISO Claims Partners, Mr. Deane practiced healthcare law and insurance defense. He is a member of the Defense Research Institute and has attained the Medicare Set-Aside Certified Consultant (MSCC) certification and the Certified Medicare Secondary Payer Professional (CMSP) certification. Mr. Deane is vice president of the Board of Directors for the National Alliance of Medicare Set-Aside Professionals (NAMSAP). He also co-chairs the Education Committee and webinar committees for NAMSAP.
Mr. Deane is an active contributor to the ISO Claims Partners newsletter and a frequent participant in a monthly national webinar series. In addition, he periodically writes for publications such as Risk & Compliance magazine.
Mr. Deane is an accomplished musician, with a bachelor of arts degree from the Berklee College of Music. He has a master’s degree in education and is a graduate of the Massachusetts School of Law. He is member of the Massachusetts Bar Association and is licensed in both state and federal courts in Massachusetts.
Shawn Dougherty is the commercial lines product development director for cyber insurance at ISO. He is responsible for providing and overseeing the overall direction, leadership, and client service for ISO’s cyber insurance program. He is also the ISO product manager for the Lloyd’s Wordings Repository, a database of policy wordings and clauses used in the London market.
He started his career at ISO in 1988 and has held positions in personal lines, product development and planning, commercial casualty, and specialty commercial lines.
Mr. Dougherty graduated with a bachelor of science degree in history and social sciences from Southern Connecticut State University.
Topics: Directors and Officers, Errors and Omissions
Michael Doyle is an actuarial director for specialty lines at ISO, responsible for managing actuarial operations for errors and omissions (E&O) and directors and officers (D&O) insurance lines. Mr. Doyle brings more than 20 years of insurance and reinsurance experience in the professional liability and specialty markets.
Mr. Doyle brings more than 20 years of insurance and reinsurance experience in the professional liability and specialty markets and has previously led teams at ProSight, Munich Re, ACE, XL Catlin, and CNA.
Mr. Doyle graduated with a bachelor of science degree in finance from the Kelley School of Business at Indiana University. He has earned the designations of Fellow of the Casualty Actuarial Society (FCAS) and Member of the American Academy of Actuaries (MAAA).
Topics: Workers Compensation
Alfred Faber is the director and division head for ISOs’ workers compensation solutions division. He is responsible for the general operations and strategic growth of ISO’s workers compensation data practice. Mr. Faber began his career at ISO in the customer service area, supporting ISO’s workers compensation products.
He has extensive experience collaborating with workers compensation trade associations, such as the International Association of Industrial Accident Boards and Commissions (IAIABC) and the Workers Compensation Insurance Organizations (WCIO). Mr. Faber graduated with a bachelor of arts degree in psychology from Montclair State University and has earned the designation of Workers Compensation Professional (WCP) from the American Society of Workers Comp Professionals (AMCOMP).
Topics: Actuarial Science, Predictive Analytics
Beth Fitzgerald is president of ISO Solutions, a leader in providing comprehensive analytic solutions for the property/casualty insurance industry. As president, Ms. Fitzgerald oversees the development of tools that use timely and cost-effective predictive modeling to improve insurers’ risk assessment and decision analytics. She is also responsible for ISO’s core products and services—such as advisory prospective loss costs (projections of future claims), policy forms, underwriting rules, and related information—that most U.S. insurers use to write one or more lines of commercial or personal business.
Under Ms. Fitzgerald’s leadership, ISO continues to meet the dynamic needs of today’s insurers. ISO reviews and monitors legislative bills, regulatory actions, and court decisions and provides insight on many issues to federal and state entities and to the National Association of Insurance Commissioners (NAIC). ISO also collects and compiles data from insurers, acts as statistical agent for all U.S. insurance regulators, supplies actuarial and data management consulting services, and conducts cutting-edge research on various issues in property/casualty insurance.
Ms. Fitzgerald is active on several boards, including the Northeast Chapter of the Insurance Industry Charitable Foundation (IICF). She is a Chartered Property Casualty Underwriter, a Fellow of the Casualty Actuarial Society and the Canadian Institute of Actuaries, and a Member of the American Academy of Actuaries. She is also a member and currently serves as Vice Chair of Finance of the Actuarial Standards Board (ASB).
Topics: Actuarial Science, Data Management
Joe Izzo is senior vice president of data strategy and information management at ISO. Mr. Izzo manages the maintenance and quality of ISO’s statistical databases and related products and services. He has more than 29 years of actuarial and data management experience.
Mr. Izzo began his career with ISO in 1986 as an actuarial assistant. He has held management positions of increasing responsibility since 1994. Those responsibilities have included personal and commercial lines data management and quality, new data product development, and actuarial consulting.
Mr. Izzo has been a speaker at various conferences and seminars run by ISO, the Casualty Actuarial Society (CAS), and the Insurance Data Management Association (IDMA).
Graduating from Columbia University’s School of Engineering and Applied Sciences, Mr. Izzo earned a bachelor of science in operations research with a concentration in economics. He is a member of the American Academy of Actuaries (MAAA), a Fellow of the Casualty Actuarial Society (FCAS), a Chartered Property Casualty Underwriter (CPCU), and an Associate in Insurance Services (AIS).
Topics: Commercial Property, Inland Marine
Doug Kahn is director of commercial property product development at ISO. Mr. Kahn manages strategic planning and development of products for commercial property, output policies (capital assets and Agri-CAP®), commercial inland marine, equipment breakdown, crime, and financial institutions.
Mr. Kahn has extensive large commercial account underwriting experience and a strong understanding of insurance processes, business drivers, and marketing opportunities. He graduated with a bachelor of arts degree in psychology from Rutgers University and has earned the designations of Chartered Property Casualty Underwriter (CPCU), Associate in Insurance Services (AIS), Associate in Marine Insurance Management (AMIM), Associate in Management (AIM), and Associate in General Insurance (AINS).
Topics: Drones, General Liability, Emerging Issues, Construction Defects, Liquor Liability
William (Billy) Mauro is director of commercial casualty product development at ISO. Since joining ISO in 2003, Mr. Mauro has been involved in the development of many of ISO’s commercial casualty initiatives, including drone coverage options, data breach exclusions, additional insured revisions, and liquor liability coverage options.
Mr. Mauro has also helped develop ISO’s businessowners, farm, homeowners, and market segments programs.
Mr. Mauro has contributed articles to several insurance publications, such as Carrier Management and Gen Re’s Policy Wording Matters, and has presented at events run by a number of industry organizations, including the Association of Insurance Compliance Professionals, the Property Casualty Insurers Association of America (PCI), and the National Association of Mutual Insurance Companies. Before joining ISO, he was a licensed life insurance agent and worked on life insurance product services at Morgan Stanley.
Mr. Mauro graduated with a bachelor of science degree in business management and finance from Brooklyn College, a City University of New York.
Topics: Actuarial Science, Drones, General Liability, Construction Defects
Tim McCarthy is an actuarial director in the commercial lines actuarial division at ISO Solutions. He is responsible for managing the actuarial operations for commercial general liability, medical professional, and commercial excess/umbrella. He has worked at ISO for more than 20 years.
Mr. McCarthy graduated with a bachelor of science degree in mathematics from Loyola College and has earned the designations of Associate of the Casualty Actuarial Society (ACAS) and Member of the American Academy of Actuaries (MAAA). He is also a past president of the Casualty Actuaries of Greater New York (CAGNY).
Topics: Data Management, Predictive Analytics
Hernan L. Medina is senior principal data scientist at ISO. He leads data exploration, as well as the development of databases and analytic platforms in support of ISO's insurance analytics. He has more than 28 years of experience, almost evenly divided among data management, actuarial pricing analysis, and predictive modeling.
Mr. Medina graduated with a bachelor of science degree in mathematics from St. Peter’s University and a master of science degree in mathematics from New York University. He has earned the designations of Chartered Property Casualty Underwriter (CPCU), Associate in Management (AIM), Associate in Personal Insurance (API), Associate in Regulation and Compliance (ARC), and Associate in Underwriting (AU).
Topics: Excess and Surplus, Reinsurance, Global Insurance
Maroun Mourad is senior vice president of commercial lines domestic and global for ISO. He leads ISO’s efforts to maintain its position in the U.S. commercial insurance markets and grow its footprint in the specialty, excess and surplus (E&S), reinsurance, and global space.
Mr. Mourad has worked as an insurance and reinsurance industry executive for more than 17 years, both in the U.S. and around the world. Most recently, he served as chief executive officer of Zurich Insurance Group’s Middle East operations based in Dubai. Maroun has held senior management, underwriting, and operations positions at Gen Re, AIG and Arch Re.
Mr. Mourad is a frequent speaker at industry events and is the author of The Insurance Management Playbook: A Leader’s Guide. He graduated with a bachelor of arts in political science and a juris doctor in law from the University of California at Berkeley.
Topics: Crime and Fidelity
Robert Olausen is a principal at ISO, responsible for the development of the Crime & Fidelity and Financial Institutions Programs. Before ISO, he was director of the fidelity department of the Surety and Fidelity Association of America. He serves on the Executive Committee of the Fidelity Law Association and is a member of the Professional Liability Underwriting Society.
Mr. Olausen graduated with a bachelor of business administration degree and has earned a professional certificate in bonding from The College of Insurance at St. John’s University.
Topics: Analytic Based Filing Compliance, Regulatory Issues
Laura Panesso is Director of State Relations at ISO. She manages ISO’s regulatory filings and issues associated with ISO’s forms, rules, and loss costs, the review and implementation of ISO's predictive modeling-based filings, and all aspects of ISO's statistical agent functions.
Ms. Panesso graduated with a bachelor of science degree in applied mathematics from the New Jersey Institute of Technology and a master of arts in history of technology, environment, and medicine from Rutgers University.
Topics: Ridesharing, Autonomous Cars
Sandee Perfetto is personal auto product development director for ISO, where she manages the research, development, implementation, and maintenance of ISO’s personal auto insurance program. Over the years, Ms. Perfetto has helped develop a number of new products, including ISO’s coverage options for ridesharing drivers and motorcycle insurance.
Ms. Perfetto also oversees the development and maintenance of ISO’s Personal Umbrella Program. She began her career at ISO in the personal lines division.
Ms. Perfetto graduated with a bachelor of science degree in insurance and finance from the University of Hartford and earned a master of science degree in education from Queens College.
Topics: Farm, Home Sharing
Kevin Poll is the director of product development for personal property and commercial farm at ISO. Mr. Poll has worked in various roles for several personal lines insurance companies. He has most recently served as a regional homeowners product manager at Chubb Insurance.
Mr. Poll graduated with a bachelor of arts degree in psychology from Loyola University and earned a master of business administration degree from the University of Connecticut.
Topics: Medicare Secondary Payer, Legal and Legislative Updates
Mark Popolizio is the vice president of Medicare Secondary Payer (MSP) compliance and policy for ISO Claims Partners. He is a nationally recognized authority in MSP compliance.
Mr. Popolizio practiced insurance defense litigation for ten years, concentrating in the areas of workers compensation and general liability. Since 2006, he has dedicated his career exclusively to MSP compliance, working with insurers, self-insureds, third-party administrators (TPAs), and other claims professionals.
Mr. Popolizio is a regularly featured presenter on MSP issues at national seminars and other industry events. He has authored numerous national articles addressing several topics related to MSP matters, including a chapter in the California Bar CLE publication, Special Needs Trusts: Planning, Drafting and Administration. He is also active with other industry groups, including MARC, DRI, and NAMSAP.
Mr. Popolizio graduated summa cum laude from Quinnipiac University in Hamden, Connecticut, with bachelor of science degrees in legal studies and sociology. He relocated to South Florida in 1992 to attend law school at Nova Southeastern University School of Law in Ft. Lauderdale. While at law school, he served as a judicial clerk to the late Honorable John D. Wessel (15th Judicial Circuit, Palm Beach County, Florida) and was a research assistant for Professor Leslie Larkin Cooney. Mr. Popolizio graduated from Nova in 1995 and is licensed to practice law in Florida and Connecticut.
Topics: Global Insurance, Insurance Regulation, Customer Relations
Barbara Russo is managing director of excess and surplus at ISO. Ms. Russo is responsible for leading ISO’s growth efforts in the excess and surplus and specialty market segments—setting strategy, enhancing existing capabilities, and developing new approaches to challenges facing the industry.
Ms. Russo is an insurance executive with more than 25 years in customer management and business leadership roles. Most recently, she led the international segment for Zurich’s Global Corporate business unit in North America. Before that, she held positions of increasing leadership at Travelers, Marsh, AIG, and Winterthur.
Ms. Russo is an experienced speaker on international insurance issues, international regulation, and enterprise relationship management. She graduated with a bachelor of arts degree from the University of Connecticut and earned a master of business administration degree from the University of Hartford.
Topics: Home Sharing, Homeowners
William C. (Chuck) Schlager is principal of personal property product development for ISO. His primary responsibility is the research, development, implementation, and maintenance of forms and manual rules for homeowners, dwelling property, personal liability, personal inland marine, and watercraft insurance programs.
Mr. Schlager regularly meets with industry professionals from both insurer and agent groups to discuss insurance issues and trends. He began his career at ISO in the personal lines division as a personal auto analyst and has held roles of increasing responsibility.
Mr. Schlager graduated with a bachelor of arts degree in sociology from Upsala College.
Topics: Autonomous Cars, Telematics
Jared Smollik is the actuarial product director for personal auto at ISO Solutions. Mr. Smollik leads a team of personal auto insurance professionals in using customer feedback, market knowledge, and business intelligence to drive the creation of new actuarial products and to maintain and enhance ISO’s existing programs.
Mr. Smollik is also part of Verisk’s effort to develop vehicle telematics products and contributes to other automobile-related research. Mr. Smollik graduated with a bachelor of science degree in mathematics and finance from Rutgers College and the Rutgers Business School. He has earned the designations of Fellow of the Casualty Actuarial Society (FCAS), Member of the American Academy of Actuaries (MAAA), Chartered Enterprise Risk Analyst (CERA), Chartered Property Casualty Underwriter (CPCU), and Associate in Risk Management-ERM (ARM-E).
Topics: Administration Systems, Rating Solutions
Mark Sheehan, assistant vice president of ISO, is responsible for the ISO Rating Solutions division, which includes ISO Electronic Rating Content and ISO Circular Tracking Extract products. He is a technology and business process management professional with more than 25 years of experience in IT, business systems analysis, and consulting.
His division works to maximize the benefits that insurers and partners derive from ISO’s rating solutions.
Mr. Sheehan graduated with a bachelor of science degree in business administration from the University of New Hampshire and earned a master of business administration degree from Southern New Hampshire University.
Topics: Data Management
Tracy Spadola is vice president of strategic data operations at ISO. She manages ISO’s data strategy to improve the organization’s ability to deliver products, services, and analytics and provide insights to customers. Ms. Spadola has been a key contributor in the Insurance Data Management Association (IDMA).
Currently, Ms. Spadola is vice president of business development at IDMA and formerly served as the president and chair of the board.
Prior to joining ISO, she was the practice lead for insurance industry consulting at Teradata.
Ms. Spadola is a recognized leader in the insurance data management field and a frequent speaker at industry and training events run by a range of leading organizations, including the Association for Cooperative Operations Research and Development (ACORD), the Casualty Actuarial Society (CAS), and IDMA. She has authored several articles on the topics of data management, data governance, and stewardship.
Ms. Spadola graduated with a bachelor of science degree in management information systems from Excelsior College and a master of science degree in organizational leadership from Quinnipiac University. She has earned the designations of Fellow of the Insurance Data Management Association (FIDM), Charter Property Casualty Underwriter (CPCU), and Certified Insurance Data Manager (CIDM).
Topics: Flood, Resilience
Marc Treacy is Managing Director of Flood Insurance at ISO. He is responsible for developing flood insurance solutions for ISO's commercial and personal lines.
Mr. Treacy brings 20 years of experience in underwriting and claims within commercial and personal lines. Most recently, he served as underwriting director at CNA. Before that, he worked for Liberty Mutual, Amerisure, and Allstate. He holds a BA from Creighton University. Marc is based in Chicago, Illinois.
Topics: Drones, General Liability, Construction Defects
Tracey Waller is a casualty product development lead for ISO. She handles research and coverage product development for general, commercial, umbrella/excess, and medical professional liability policy forms and manual rules. Recently, Ms. Waller helped ISO develop a new Home Care Liability Program.
Ms. Waller has also helped ISO develop drone-related coverage options for ISO’s General Liability and Umbrella/Excess Programs. She joined ISO in 2008.
Ms. Waller graduated with a bachelor of fine arts degree from Rutgers University and a master of business administration degree in risk management and international business from Saint Peter’s University. She has earned the designation of Chartered Property Casualty Underwriter (CPCU).
Topics: Predictive Analytics
Su Wash is an actuarial analyst in ISO’s analytic products department. Ms. Wash is responsible for implementation support and product development for the ISO Risk Analyzer® suite of predictive modeling tools. She recently wrote about businessowners policy pricing for ISO’s Between the Lines newsletter.
Ms. Wash earned a bachelor of science degree in applied mathematics and psychology from Stony Brook University and earned a master of arts degree in statistics from Columbia University.
Topics: Social Media Analytics, Personal Auto
Jim Weiss is the director of analytic solutions for ISO, where he helps develop and implements the ISO Risk Analyzer® suite of predictive modeling products and services. Mr. Weiss is also leading new efforts to use social media and wellness analytics in property/casualty insurance.
His articles have been published in Carrier Management, Telematics Wire, and Verisk Review, and he often presents insights at insurance industry events such as those sponsored by the Property Casualty Insurers Association of America and the Society of Insurance Research.
Jim graduated with a bachelor of science in mathematics degree from Manhattan College and has earned the designations of Fellow of the Casualty Actuarial Society (FCAS), Member of the American Academy of Actuaries (MAAA), and Chartered Property Casualty Underwriter (CPCU).
Topics: Customer Relations
Scott West is assistant vice president of customer strategy and solutions for ISO. In this role, he helps ISO’s leaders gain new insights into how customers use the company’s products and services. Mr. West manages customer satisfaction metrics and creates and develops strategic opportunities for innovation.
Earlier in his career, Mr. West worked as a personal lines pricing analyst for an insurer and in government relations and sales for ISO and Verisk Insurance Solutions.
Mr. West graduated with a bachelor of business administration degree in accounting from the University of Iowa. He has earned the designations of Chartered Property Casualty Underwriter (CPCU) and Associate in Insurance Accounting and Finance (AIAF).
Topics: Directors and Officers, Errors and Omissions, Employment Practices Liability
Steve Whelan is director of management/professional liability product development for ISO. He is responsible for overseeing the development of insurance programs for the following lines: Directors and Officers (D&O), Errors and Omissions(E&O), Employment Practices Liability (EPL), Fiduciary Liability, Crime, and Financial Institutions.
Mr. Whelan has more than 20 years of experience as an underwriter and manager of professional and management liability products. During that time, he has helped a wide range of companies obtain the coverage they needed in the constantly changing D&O marketplace.
Mr. Whelan graduated with a bachelor of science degree in finance from Marist College.
Topics: Predictive Analytics
Douglas Wing is an assistant vice president of analytic products for ISO. He is responsible for the ISO Risk Analyzer® suite of predictive analytic tools. Mr. Wing champions initiatives in analytics and predictive modeling that enhance ISO’s offerings. He has more than ten years of experience building and implementing insurance analytics.
Before joining Verisk, Mr. Wing was in actuarial research and development at Liberty Mutual.
Mr. Wing graduated with a bachelor of arts degree in mathematics from the University of Maine and earned a master of science degree in pure mathematics from the University of Massachusetts.