In uncertain times, look to cut costs

Personal injury claims reform has been put off again, and whether the new government will pursue reform is unclear. When the Prisons and Courts Bill 2016-17 (HC Bill 170) was scrapped, so were fixed tariffs to cap compensation payouts for whiplash injuries. That’s a blow to efforts to eliminate fraudulent and exaggerated claims from the […]

Now that the discount rate has changed, what’s next?

Insurers are still reeling from the drastic change in the discount rate that went into effect 20 March 2017. The rate is used to adjust lump-sum compensation payments according to the interest that claimants are expected to earn by investing it. Historically, the rate has adjusted settlements down, but poor returns on investments have led […]

ISO Recognised for Supporting the Industry at the 2017 Modern Claims Awards

Modern Claims Magazine is a leading UK trade journal, and its annual awards are judged by a diverse panel of experts from across the insurance industry. That’s why ISO is honoured to be recognised with the Supporting the Industry Award at the 2017 Modern Claims Awards. Congratulations are due especially to ISO’s Simon Bradshaw and […]

Forging a new EnergyPath in the UK

Over the next decade, the United Kingdom must deliver on its national energy and climate change targets. The Energy Technologies Institute (ETI), a £400 million industry and government-funded partnership into low-carbon energy, was formed to address strategic energy system planning and technology development. The Energy Systems Catapult is delivering phase one of the Smart Systems […]

U.K. water main break highlights need for basement information

The Angel Islington is a well-known property in U.K. Monopoly, and if you know the area, it’s a short walk up the Pentonville Road from Kings Cross. Situated on a hill, it’s not an area where you might expect flooding to be a problem, but it was in the news in December 2016 after a […]

Smartphone video app enables insureds to collaborate in claims resolutions

There are more smart devices than there are people in the United Kingdom—with 130 per cent penetration. Almost everybody has a smartphone, according to Yahoo’s Flurry. We take more photos with phones than cameras, and we spend more time browsing for personal reasons on smartphones than we do on computers—twice as long, according to a […]