Rick Vance

Rick Vance

Rick Vance is the director of the National Processing Center.

    Posts by Rick Vance

    What’s worse than a faulty hotel room key?

    Insuring a hotel where all the keys are corrupt. One thing common to every office I’ve worked in is the unique cases or situations that reach the internal grapevine: “Did you hear about the request that just came in from Customer Service?” We all get our share of calls that make the rounds. In fact, […]

    New PhoneAssist service helps improve your underwriting and rating processes

    As an insurer, you perform many important and strategic functions essential for risk control — functions that can be costly or time-consuming — and often rather tedious. That’s why we’re offering our new PhoneAssist service, a suite of phone support services that helps you improve your underwriting and rating processes. We give you expert advice […]