For the past year, it’s been difficult to overlook the numerous reminders from the Centers for Medicare and Medicaid Services (CMS) regarding the upcoming transition from ICD-9 to ICD-10. The change is required for everyone covered by the Health Insurance Portability Accountability Act (HIPAA) and plays a critical role for our clients in the area […]
Caitlin Henry is director of Section 111 operations at ISO Claims Partners. Caitlin specializes in the client implementation and support of MSP Navigator, ISO Claims Partners’ Section 111 (S. 111) reporting solution. Her consultative and collaborative approach to client onboarding results in the most efficient use of MSP Navigator for our clients’ business. Caitlin also manages the Section 111 third-party administrator (TPA) program for one of the country’s largest insurers, monitoring the performance and compliance of more than 60 TPAs. Before joining ISO Claims Partners, Caitlin was a project manager for a data analytics company. She is currently in the process of obtaining her Associate in General Insurance (AINS) certification.