Release: Immediate

Contacts:
Susan Boyle / Jessica Riccardi
MWW Group (for ISO)
201-507-9500
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ISO'S NEW CLAIMS SOLUTION HELPS ADJUSTERS ASSESS ACCIDENT-RELATED LIABILITY CLAIMS

COLUMBIA, S.C., April 18, 2005 — ISO has introduced ISO Liability AdvisorTM, a powerful information solution that helps claims professionals better evaluate accident-related liability claims.

The new ISO solution also provides a relational database that enables claims managers and adjusters to report, track and manage their liability claims — an area that has been almost completely overlooked by the insurance industry.

"We developed ISO Liability Advisor as a next-generation solution for liability assessment after extensive research into customer needs," said Lee Fogle, vice president of ISO Claims Services, Inc. "We listened to what insurers wanted, and their input helped us develop and deliver a solution that helps customers profit from ISO information.

"ISO Liability Advisor is a knowledge-sharing expert tool that brings the extensive experience of senior adjusters to the service of the entire adjusting staff," Fogle further said. "The software will make it easy for claims professionals to evaluate complex liability situations and get a better handle on determining liability."

Close to 70 percent of all auto accidents involve multiple parties, yet most insurers do not track and manage how often a liability is correctly assigned to, and assessed of, all involved parties.

ISO Liability Advisor will provide several tools to adjusters for claims evaluation:

• a data-gathering capability to capture details of loss information and data specific to the parties involved;
• a scene diagram tool for documenting elements of the accident, such as vehicle direction, point of impact for each vehicle, area characteristics, actual speed, road conditions, etc;
• a rules-based calculator to determine a range for liability percentages based on the information provided;
• links to various adjuster research information sites, including state statutes, departments of insurance, DMVs for driver manuals and weather;
• the ability to import digital photos and documents that will remain a permanent part of the case file.

About ISO Claims Services, Inc.
ISO Claims Services, Inc., is a wholly owned subsidiary of ISO. Among its products are ISO Claims Outcome AdvisorTM (COATM), the industry's first personal injury claims management solution that manages the multiple dimensions of insurers' personal injury claims portfolios. COA understands the severity and recovery implications of more than 18,000 medical conditions — including injuries, treatments, complications and preexisting conditions — and 14,000 occupations. COA helps claims handlers, managers and actuaries manage the unique and complex medical, legal and occupational issues presented by personal injury claims. Claims handlers can manage all aspects of a case from the first notice of loss to return-to-work plans, rehabilitation and damages.

About ISO
ISO is a leading provider of products and services that help measure, manage and reduce risk. ISO provides data, analytics and decision-support solutions to professionals in many fields, including insurance, finance, real estate, health services, government and human resources. Professionals use ISO's databases and services to classify and evaluate a variety of risks and detect potential fraud. In the U.S. and around the world, ISO's services help customers protect people, property and financial assets.